SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Silicon Valley has a deep talent bench.

Scale 293

Scale Sales Hiring Underperforming Technical Team Cybersecurity 293

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. On the other hand, PLG companies are introducing sales teams and processes to deal with being pulled upmarket as their existing customers grow. .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

FastSpring

JANUARY 31, 2023

Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Most companies using Stripe also need additional staff to manage sales tax (and VAT) and regulatory compliance. Stop bad actors before a transaction is even processed.

Payment Services 112

Payment Services Payment Methods Merchant Services Software Review 112

Intercom, Inc.

JULY 12, 2018

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. The second is employees.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. The question becomes: “Who do I want on my team—and why?”. A final comment on purpose: It should come from your team.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

ChurnZero

DECEMBER 19, 2024

For the fifth year running, we’ve recognized five customer success teams who achieved remarkable results in one of five categoriesonboarding, adoption, renewals and expansion, advocacy, and innovation. The Ollie team reimagined the process, using ChurnZero to structure and systemize their onboarding and keep customers on track.

Customer Success 52

Customer Success Scale Underperforming Technical Team Innovation 52

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. Open-source communities typically fall into one of two buckets: user communities or developer communities.

Business 52

Business SMB Scale DevOps as a Service 52