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Everyone in SaaS Needs to Do Customer Support. At Least Until You Have 50-100 Employees. But Ideally, Forever.

SaaStr

A ways back we noted a great rant by David Marcus , now of Facebook, and previously President of PayPal. Complaining his employees weren’t using PayPal apps. But PayPal isn’t Google. If you’re building say a HIPAA compliance app? Well — what did he expect? Yes, he was right. Or Facebook.

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Best SSL Certificate Provider

Neil Patel

This way, people know that they are in fact sending their information to PayPal, for example, and not someone who has set up a fake PayPal site. In some industries, like finance and healthcare, you may have to get an EV SSL certificate. The SSL certificate encrypts the data travelling between your website and visitors.

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Demystifying Credit Card Interchange Fees: What You Need to Know [2024 Rates and Updates]

Stax

Many payment processors like Stripe, Square, PayPal, and bank merchant services offer flat-rate processing. While this strategy requires careful consideration and compliance with legal requirements, it can be an effective way to offset interchange fees (especially for a small business) and transfer the cost to the end-user.

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Merchant Credit Card Fee Guide 2024: How Much Does It Cost to Process Credit Cards?

Stax

PCI-compliance fees – Businesses running credit card transactions must be compliant with the Payment Card Industry Data Security Standard (PCI DSS). The average PCI compliance fees vary depending on various factors, such as business specifications. Payment processors who’ve popularized this model include PayPal and Square.

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The Complete Guide to Merchant Services for Small Business Owners

Stax

Merchant services help small businesses simplify payments, save money with transparent pricing, and secure transactions with fraud protection and PCI compliance. Fraud protection and compliance Access to secure payment solutions like Payment Depot safeguards your small businesses against fraud and chargebacks.

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10 Top SaaS Trends to Watch in 2025: The Future of Cloud Software

How To Buy Saas

Built-in compliance Industries like healthcare, finance, and legal have strict regulations. Here are some of the biggest winners: 1⃣ Healthcare: No More Generic Admin Tools : Doctors and hospitals used to rely on clunky, one-size-fits-all software for scheduling, billing, and patient management. It didnt work.