Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. ” So you need to become compliant (or update your security) … what now?

AI 157

AI SMB Sales Hiring compliance 157

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Intercom, Inc.

DECEMBER 2, 2021

If you are a regular listener, you’ll know that we interview makers and doers from the worlds of product management, design, startups, and marketing. The techniques are different when you’re, say, writing code and figuring out, “Hey, what are my concepts in code, and how should I structure this code?”

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Scytale

APRIL 9, 2024

What is SOC 2 Compliance? SOC 2 (Service Organization Controls 2) is a set of compliance requirements geared toward technology-based companies that use cloud-based storage of customer data. Compliance with SOC 2 standards is also crucial for customer retention. SOC 2 is both an audit procedure and criteria.

Technical Review 98

Technical Review Systems Review compliance Software Review 98

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., For this article, we interviewed multiple lenders to glean their guidance and insights. We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

User Pilot

OCTOBER 6, 2023

Review stage (BoFu). Build a comprehensive user persona by collecting data through methods such as surveys, interviews, and analytics to gather valuable customer data. For instance, you could send an email sequence explaining how a business can save thousands of dollars in taxes using your automated tax compliance software.

B2B 105

B2B Development Team Review Software Review Marketing 105

SaaStr

NOVEMBER 25, 2020

This interview was part of Splash’s Boom , a video series about the innovation explosion in events and the tech stack. Secureframe helps startups get and maintain SOC 2 compliance in as little as two weeks. Splash is an event marketing software for your live, virtual, and hybrid events. That’s outgrow.co

Technical Review 136

Technical Review Software Review compliance Cloud 136

Intercom, Inc.

DECEMBER 21, 2021

Amanda Renteria , CEO for Code for America. Code for America’s Amanda Renteria on defining the citizen experience. Amanda Renteria, CEO of Code for America, is a firm believer in this idea. “There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations. What’s the sequence?

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

ChurnZero

JULY 22, 2022

Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I recommend you interview customers. I’m going to interview their customers to find out what they did to get off that legacy system so we can bake that into the customer journey.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

BetterCloud

JULY 6, 2020

As part of the study, Forrester interviewed four customers that have been using BetterCloud for at least a year. Security compliance time savings: a 90% reduction in time for collaboration and file security management. Without automation, some companies opt to repeat processes to ensure completion for compliance purposes.

Consulting 52

Consulting Technical Review Software Review Cybersecurity 52

User Pilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Interview existing customers Another good way to identify emerging market gaps is by interviewing your customers. Spotting market gaps: interview invite.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

User Pilot

SEPTEMBER 2, 2024

The compliance rules, for example, regarding patient data security, add friction to the user journey, which has an impact on their activation. First, healthcare SaaS products, due to their complexity , cannot be learnt by simply jumping in and trying things out. What could be the cause? Structured onboarding is a must.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

Neil Patel

NOVEMBER 2, 2021

With so much technology making web, app, and software designing more accessible to the masses, you have the opportunity to create new websites and apps for your brand. In a digitally savvy world, people are accustomed to using websites, apps, and other software that just works and is easy to use. UX stands for user experience.

Mobile 99

Mobile Software Review Technical Review Consulting 99

User Pilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. However, in the case of Mixpanel, tagging a feature requires coding.

Software Review 52

Software Review Technical Review Engagement Systems Review 52

User Pilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In addition, with HelpHero, you can easily create and customize walkthroughs without coding. It allows you to track the behavior of your users in your app, code-free and with no interference from your dev team.

Software Review 52

Software Review Technical Review Engagement Systems Review 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Here are some important factors to consider while choosing SaaS reporting tools: Event tracking features with abilities to capture both no-code and server-side events. Let’s get started!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Software Review 52

Software Review Engagement Technical Review Systems Review 52

User Pilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Software Review 52

Software Review Engagement Technical Review Systems Review 52

User Pilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. Let’s get started!

Software Review 52

Software Review Engagement Technical Review Systems Review 52

Intercom, Inc.

APRIL 22, 2021

” I talked to a staff designer, reached out, and actually staff.design is a website with interviews with staff designers, and it’s like, what is a staff designer? And it’s really thinking about the quality of the code in that area. It could be any of these different areas. Another one that I think about is preening.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started! You can also sort by segment, company, or time period.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Scytale

MARCH 19, 2024

A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm. The SOC 2 Bible Everything you need to know about compliance Download the Whitepaper Why Do Companies Need Third-Party Audits?

Payment Services 52

Payment Services Payment Solutions SaaS Payments Payments 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Easy setup – Getting started with Heap is as easy as installing a code snippet into your product. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Intercom, Inc.

MARCH 8, 2018

My first real job was at GE Capital in Australia, and then I moved back to London and joined a company called Complinet, which was a back office compliance software company. That’s when the interview process becomes critical. The last 12 of those have been in leadership positions. Then soft skills, coachability.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. User responses : Userpilot lets you review the responses of each individual user so you can see how sentiment differs on a customer-to-customer basis. Let’s get started! What are the pros and cons of Userpilot?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

SaaStr

MARCH 26, 2019

But we provide a combination of APIs and software. Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. So just be like if this is any good at all, I’m glad I’m here.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Sales Hacker

MAY 19, 2020

Record, share, review and coach your team based on the voice of your customer. Now, without further ado, let’s listen to this interview with Tom Williams. So when I was running sales and marketing at Audio Precision, I’d have my regular deal reviews with my team, and I had guaranteed closed by the end of the month a lot.

Scale 113

Scale Payment Methods Payment Services Sales Hiring 113

Sales Hacker

APRIL 1, 2025

And with the advent of power apps and other low-code apps to, to pull off that common data platform, it’s exactly where they’re at right now. Because remember partners, they just love to do the implementations and get more hours for bespoke coding and um, you know, one-off development. It’s may not be sexy.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

User Pilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. Let’s get started!

Software Review 52

Software Review Engagement Systems Review Technical Review 52

User Pilot

MARCH 21, 2023

Again, it's best to use it in conjunction with segmentation , so your analytics software should give you the option to filter the results. Apart from heatmaps, you could use some more old-school techniques like interviews or surveys that will help you get to the root cause of the problem. Application analytics: Goal tracking.

Management 98

Management Technical Review Outsourced Development Mobile 98

Scytale

MARCH 24, 2024

Hmmm…that might sound paradoxical but we’ve seen way too many businesses attempt to rush through the compliance process and suffer the consequences: delays, high costs and unsuccessful audits. Documentation Review: The auditor will review documentation like system descriptions, security manuals, and operating procedures.

Technical Review 52

Technical Review compliance Systems Review Software Review 52

User Pilot

MAY 27, 2024

The smart solution is adopting analytics software , like Userpilot. User interviews : Feedback doesn’t have to be via surveys. Passive customer feedback : Monitor social media comments, product reviews, and mentions on relevant forums. Sounds like loads of work, right? Analytics dashboards in Userpilot.

Customer Lifetime Value 105

Customer Lifetime Value Retention Engagement User Experience 105

User Pilot

JUNE 25, 2024

To bridge the gap between product design and development using our no-code platform, get your free Userpilot demo today! The key objectives are to build a product, launch it to the market, iterate based on user feedback, and maintain the infrastructure to maintain usability as the underlying code becomes more complex over time.

Development 52

Development Software Review Technical Review Engineering 52

User Pilot

APRIL 6, 2023

For example, you can use ChatGPT to create templates and outlines for customer interviews or quarterly business reviews. ChatBot is a no-code, all-in-one platform that allows you to create highly customizable chatbots for a variety of channels — from your website via a widget to Facebook Messenger, Slack, LinkedIn, and more.

Customer Success 98

Customer Success AI ChatGPT Management 98

User Pilot

AUGUST 16, 2023

Establish access controls to ensure compliance with external regulations. Next, they would follow up with session recordings, heatmap analysis , and user interviews to identify reasons. After choosing the tools , develop guidelines on how to use them to ensure data is of adequate quality and managed in a safe and responsible way.

Data 98

Data Technical Review Government Data Analysis 98

FastSpring

JANUARY 8, 2019

Not only do you have to know general business and accounting concepts, but you need to understand online marketing, coding, and conversion terms to monitor and grow your business. A set of subroutine definitions, protocols, and tools for building application software. If you’re thinking, “That’s a lot of words,” you’re exactly right.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84