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Customer Research 101: The Complete Guide for SaaS

User Pilot

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

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Growing a Digital Goods Company in Asia: Challenges, Opportunities, and Insights

FastSpring

On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video. | Jump to transcript.

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The Best Payroll Services (In-Depth Review)

Neil Patel

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. 1 – Gusto Review — The best for small businesses. 2 – OnPay Review — The most flexible payroll service. And the best part?

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How to Get a SOC 3 Report: 4 Easy Steps 

Scytale

SOC 3 consists of 5 controls or Trust Service Principles (TSP) : Security – The systems and information are protected against any damage, unauthorized access, and unauthorized disclosure of information. Availability – The systems and data are available for use. Integrity – The data is processed completely and accurately.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

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What Brands Look for When Considering Acquiring Software Companies

FastSpring

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

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Best HR Software

Neil Patel

From hiring to onboarding, employee scheduling, and HR compliance, there are dozens of responsibilities being juggled. This type of HR software primarily focuses on how individuals are managed within a company in terms of systems and HR policies. HRMS stands for “human resource management system.”. HCM Software. HRMS Software.