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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

At the same time, they saw how scaling tech support was critical for the product, and the customers were asking for it. So they pulled the small team they had out and created its own technical support department with an outside leader. Braze invested in this, and the leadership team agreed to do so.

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Build vs. Buy Product Analytics Solution: Which Option to Go For?

User Pilot

External training resources and technical support to help your team get started immediately. Security and compliance (consider building if your company handles sensitive data). They invest in research and development to add new features, fix bugs, improve the customer experience , and stay ahead of industry trends.

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What is Click to Pay and How Does It Work?

Stax

And if you eagerly adopt a new payment solution that your business doesnt need, then you may be stuck with a clunky checkout process and wasted investment funds. Your testing should check for security compliance, technical performance, and mobile responsiveness.

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Get to Know the 5 Steps of Revenue Recognition

SaaSOptics

Compliant revenue recognition is not only required by auditors, but can also be crucial to the valuation of your company in the event of a strategic investment or acquisition. Get a Jumpstart on Your ASC-606 Compliance with our Free Revenue Recognition Policy Template. What Are the Five Steps of the Revenue Recognition Process?

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What is an Online Terminal and Why Do Merchants Need One?

Stax

Secure Transactions: Online terminals incorporate security protocols like SSL encryption, tokenization, and Payment Card Industry Data Security Standards (PCI DSS) compliance. If you need a customized integration, you may have to collaborate with the provider’s technical support team or engage a professional developer.

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Free vs Paid Analytics Platforms: How to Choose One (+ Best Tools in Each Category)

User Pilot

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps.

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What is white label analytics and why does it matter for SaaS businesses?

Panintelligence

Furthermore, the intuitive design and user-friendly interfaces of white label analytics tools ensure that users, regardless of their technical expertise, can easily navigate and utilize the analytics features. It requires significant investment in terms of development resources, infrastructure, and ongoing maintenance.

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