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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

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GTM 140: How Microsoft Scaled from $600M to $5B: The Enterprise Playbook with Hayden Stafford

Sales Hacker

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. I love the guy. Hayden, welcome.

Scale 64
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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. And what a year it has been!

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8 Tough Lessons from Closing 12,000 Customers at WebPT (Video + Transcript)

SaaStr

Heidi Jannenga | Co-Founder & President @ WebPT. Becky Buckman | VP, Marketing Communications @ Battery Ventures. WebPT achieved 30% market share and transformed an entire vertical with a purpose-built solution in a tech-averse industry. Join us at SaaStr Annual 2020. Nancy Ham | CEO @ WebPT. FULL TRANSCRIPT BELOW.

Scale 186
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What is a Product Owner? Responsibilities, Salaries, and More

User Pilot

You should also have extensive experience working with engineering, development, and user research teams. You should also have extensive experience working with engineering, development, and user research teams. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team.

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How to Become a Product Owner [+Tools and Resources]

User Pilot

Vice President of Product Management. However, having a bachelor’s degree in fields such as computer science, engineering, data, business, or some related field is beneficial. Embarking on a career as a product owner involves a combination of education, skills development, and practical experience. Product Owner.