SaaStr

FEBRUARY 25, 2020

That makes sales tax compliance easy to ignore… until it becomes a problem. . So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . The first step to sales tax compliance is knowing if what you sell is even taxable.

Merchant Services 207

Merchant Services Scale Technical Review Sales Hiring 207

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

Scytale

DECEMBER 10, 2024

When it comes to securing your customers’ data and earning their trust, there arent many things more important than SOC 2 compliance. Understanding SOC 2 Compliance At its core, SOC 2 compliance is all about showing your customers that their data is safe with you. But lets face it, its not always that straightforward.

Technical Review 52

Technical Review Software Review Systems Review compliance 52

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Scale 211

Scale Software Review compliance Technical Review 211

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

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Scytale

FEBRUARY 10, 2025

ISO 27001 stipulates specific requirements for establishing, maintaining, and improving an organization’s information security management system (ISMS). So, in the spirit of saving (time and money), let’s cut to the chase – what’s the cost of compliance? This can amount to roughly $15,000 for both, annually.

Systems Review 52

Systems Review Software Review CTO Hire compliance 52

Intercom, Inc.

FEBRUARY 22, 2022

We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Continuous risk management. The team’s remit covers: security and abuse; governance risk and compliance; and IT. Evolving our security program through a continuous process of risk management.

Data 118

Data CTO Hire Technical Review compliance 118

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They likely don’t have all the answers. Will Larson: I would love to.

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Technical Review Leadership VP of Engineering CTO Coach 274

Valerian Tech

JUNE 13, 2023

Introduction Regulatory compliance is a critical aspect of the healthcare industry; however, navigating the intricate landscape of regulatory requirements can be extremely challenging. This blog will explore the challenges faced by healthcare companies in achieving regulatory compliance.

Healthcare 52

Healthcare compliance CTO Hire New CTO 52

Stax

AUGUST 19, 2024

Neiconi brings more than 15 years of experience in risk and fraud management leadership to his new role, with a deep background in developing fraud risk solutions, risk data collection and analysis, and compliance. Stay Payments , a leading payment technology provider, has appointed Valentin Neiconi as Chief Risk Officer.

Merchant Services 88

Merchant Services Stax Payments Payment Services 88

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. How is data being managed? What about compliance? Things like customer-managed encryption keys. Just two years ago what type of services you had. So the conversation is changing.

Cloud 173

Cloud Scale Trends Machine Learning 173

Valerian Tech

FEBRUARY 10, 2023

However, they are still relatively new and their value can be extremely volatile, making them a high-risk investment for some people. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. What is a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. But what if the manager role is not for you?

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

BetterCloud

MAY 3, 2021

Last year, BetterCloud’s new CIO Tommy Donnelly said that he wanted to push a lot of transformation across the organization, particularly around security and technology. This is one of many reasons that BetterCloud is proud to announce that our SaaS management platform (SMP) is ISO 27001 certified. What is ISO 27001 certification?

New CTO 52

New CTO CTO Technical Review Systems Review 52

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. Before Kubernetes, DevOps teams were confined to assembling their own container orchestration and management solutions. Before AWS, engineering teams had to scale their own infrastructure.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

User Pilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. And that’s also how I go about it when setting expectations as a manager. Sima Banijamali – Sr.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

BetterCloud

JANUARY 21, 2021

Last year, our CEO David Politis sat down for a wide-ranging chat with Bharat Mediratta, CTO of Dropbox. And as you probably know, the constant onslaught of new data protection laws make it really difficult to secure your SaaS apps and stay compliant. Managing all Slack workspaces across your organization centrally.

New CTO 52

New CTO CTO compliance Communication 52

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month? I do that a lot.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Crafty CTO

APRIL 23, 2024

Better Idea: AWS Systems Manager Session Manager Our development partner suggested a better solution, AWS Systems Manager Session Manager , which enables tunneled sessions into the AWS environment and leverages AWS IAM to manage access. In other words, a whole new set of systems just to get secure, compliant SSH.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) AWS Underperforming Technical Team ECS (Elastic Container Service) 40

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. When the culture code said the company was looking to hire people who were humble or remarkable, HR and hiring managers had to live by those words. Mistake 6) Mismanaging your people managers.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 273

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? What do CIOs really want to see in the form of security and compliance? How can startups clearly and articulately present their plans for security, compliance and change management?

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

AUGUST 22, 2020

Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future. We’re already in this like a new gen.” So, you have to intentionally manage through this, which is really important.

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Sales Recruiting Cloud CTO Hire Sales Hiring 213

SaaStr

MARCH 3, 2025

The All-Team Roadmap Rule : Neo4j discovered that involving every team member in roadmap prioritization and ensuring everyone gets at least one priority item per release cycle increased adoption of new features by 47%. At SaaStr Annual Neo4j’s CTO Philip Rathle shared their playbook for scaling from $0 to the first $100M.

Scale 260

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SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Or hey, we missed our sales numbers last quarter, it’s got to be a management issue. Yep, we did that. Kind of solve the problem.

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Scytale

FEBRUARY 19, 2025

This is where SOC 2 compliance comes in – a vital trust factor for your customers and stakeholders, especially if your business handles sensitive customer data. SOC 2 compliance is a testament to your business’s commitment to doing what it takes to safeguard customer data. What is SOC 2 Compliance Documentation?

compliance 52

compliance Systems Review Software Review DevOps as a Service 52

Scytale

NOVEMBER 19, 2024

If your business works with sensitive information, achieving SOC 2 compliance is like earning a gold star for good behavior. Prioritizing Compliance Efforts : A gap analysis can help your business prioritize security and regulatory compliance activities, ensuring that resources are allocated as efficiently as possible.

compliance 52

compliance Underperforming Technical Team Technical Review Systems Review 52

Scytale

APRIL 9, 2025

With cyber threats, data breaches , and new compliance rules popping up all the time, how do businesses keep their data safe? Technical controls focus on using technology and systems to manage access, monitor activities, and safeguard data. Ever wondered what makes a companys data security stand out? Lets get started!

Technical Review 52

Technical Review Payment Services Data Payment Solutions 52

Scytale

OCTOBER 21, 2024

SOC 2 stands for “Service Organization Control 2,” and it’s a standard that evaluates how well a company manages customer data. It’s particularly relevant for SaaS companies, cloud providers, and tech-based services that manage sensitive client data. Uh-oh, now what? For some, that’s an instant deal-breaker.

Technical Review 52

Technical Review Scale compliance CTO Hire 52

Scytale

APRIL 14, 2025

Regarding effective risk management , pretty much all compliance frameworks include regular security awareness training (SAT) programs as a basic requirement. Even the most advanced security systems can be compromised due to human error or lack of awareness. A solid SAT program makes your team part of the solution, not the risk.

Technical Review 40

Technical Review Payment Services Cybersecurity Systems Review 40

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, at HubSpot, we are allergic to micro-management. Or, my favorite, I’m new, this is my first time. Who actually knows stuff and does things?

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Part-Time CTO CTO Hire CTO Coach CTO 290

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

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VP of Engineering CTO Hire Technical Review Sales Hiring 159