The Defining Characteristics of Successful SMB SaaS Startups
Tom Tunguz
APRIL 16, 2013
Of course, the true number depends on the market segment: sales, HR, payroll, expense management, etc. As a result of the fragmentation, SMB SaaS companies need to reach and market to 1,000 times more companies than their enterprise counterparts. Shifting from Customer Acquisition from Field Sales to Customer Support.
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