Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Scale 211

Scale Software Review compliance Technical Review 211

Scytale

FEBRUARY 10, 2025

So, in the spirit of saving (time and money), let’s cut to the chase – what’s the cost of compliance? This includes the cost of productivity to get (and stay) compliant and the practical requirements related to ISO 27001 compliance. What happens if you add new services or locations?

Systems Review 52

Systems Review Software Review CTO Hire compliance 52

Intercom, Inc.

FEBRUARY 22, 2022

We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. The team’s remit covers: security and abuse; governance risk and compliance; and IT. Shipping quickly and securely. Continuous risk management.

Data 118

Data CTO Hire Technical Review Scale 118

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 271

Payment Methods Merchant Services Scale Payments 271

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. But they are actually accompanying us in the sales cycle and it’s certainly something that’s accelerated our time-to-market but also our success as well. What about compliance?

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We’re already in this like a new gen.” This is a new workflow, isn’t it?

Sales Recruiting 211

Sales Recruiting Cloud CTO Hire Sales Hiring 211

Upscope

JANUARY 5, 2020

It’s the underpinning of your go-to-market strategy and impacts everything from marketing to sales, to customer success and the product itself. My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. We are confident that Frontegg is about to revolutionize the SaaS market, like Wix did for Web Development and Gong for Sales.”.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

User Pilot

MARCH 7, 2024

Fortune 500 companies Laura Erdem – Senior Sales Manager at Dreamdata Else van der Berg – Interim Product Lead, Advisor and Coach Frida Ahrenby – CMO at Rillion , CMO to Watch 2024, Board Member and Tech & Start-up Advisor Oana Manolache – Founder & CEO at Sequel.io Working in sales is tough.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. A mother's room is a designated place where new parents can nurse or breast pump. Sales managers were the best reps. Compliance. That'll help you attract top talent. Anti-harassment.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

JULY 23, 2021

Brian Peterson, CTO @ Dialpad. Billi Jo Wright, Chief Risk & Compliance Officer, Payrix. Dave Walters, CTO, Hired. Jenn Knight, Co-Founder, CTO, AgentSync. Rhonda SekaBuehler Senior Vice President of Global Sales Engineering @WalkMe. Lorraine Marquis, Head of Digital Sales @ Verifone.

VP of Engineering 287

VP of Engineering New CTO CTO Hire Sales Hiring 287

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? What do CIOs really want to see in the form of security and compliance? How can startups clearly and articulately present their plans for security, compliance and change management? One, I loved having him on the show and we have so much left to discuss.

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Why is this? What are the drivers of its death?

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

SaaStr

MARCH 3, 2025

The All-Team Roadmap Rule : Neo4j discovered that involving every team member in roadmap prioritization and ensuring everyone gets at least one priority item per release cycle increased adoption of new features by 47%. At SaaStr Annual Neo4j’s CTO Philip Rathle shared their playbook for scaling from $0 to the first $100M.

Scale 258

Scale New CTO CTO Scaling 258

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Or, my favorite, I’m new, this is my first time. Along with our marketing software, along with our sales software. Who actually knows stuff and does things?”

Part-Time CTO 287

Part-Time CTO CTO Hire CTO Coach CTO 287

Scytale

OCTOBER 21, 2024

An independent third-party auditor assesses your company’s security practices, and if you meet the requirements, you receive the stamp of approval and get a SOC 2 report confirming your compliance. Streamlining the Sales Process: Ever been knee-deep in contract negotiations when the client suddenly asks, “Are you SOC 2 certified?”

Technical Review 52

Technical Review Scale compliance CTO Hire 52

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 157

VP of Engineering CTO Hire Technical Review Sales Hiring 157