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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. Contract management is streamlined as AI systems monitor contract lifecycles, ensuring compliance and mitigating risks of costly oversights.

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53 Questions Developers Should Ask Innovators

TechEmpower SaaS

The conversations are interesting and varied because they’re about new, exciting, different things. Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. What’s the state of those systems?

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Penetration Testing vs. Compliance Audits: What’s the Difference?

Scytale

When it comes to keeping your business secure and meeting regulatory requirements, two big concepts often pop up: penetration testing and compliance audits. To identify vulnerabilities in your systems, applications, or network so you can fix them before an actual cyberattack occurs. What are Compliance Audits? What’s the Goal?

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30+ Tough Learnings from Losing a Top Customer

SaaStr

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. . ” — Ankit Sindhi, Founder, Spurt.

CTO Hire 328
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SOC 2 Policies: What They Should Include and Why They Matter

Scytale

When it comes to securing your customers’ data and earning their trust, there arent many things more important than SOC 2 compliance. Understanding SOC 2 Compliance At its core, SOC 2 compliance is all about showing your customers that their data is safe with you. But lets face it, its not always that straightforward.

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How to Get a SOC 3 Report: 4 Easy Steps 

Scytale

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

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5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

That makes sales tax compliance easy to ignore… until it becomes a problem. . to, “When and how often is sales tax due to the state?”. So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Expanding into new sales channels is a common growth play.