Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Scale 211

Scale Software Review compliance Technical Review 211

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Intercom, Inc.

APRIL 8, 2021

Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. My background is as a software developer, and I’ve been doing that for just over 20 years. Joel Friedlaender: Sure. Joel: Sure.

Healthcare 211

Healthcare Outsourcing Services Underperforming Technical Team compliance 211

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Stax

MARCH 18, 2025

However, a SaaS company providing global HR and payroll solutions may have a few hundred customers paying a monthly or annual feein other words, making recurring payments over a longer period of time. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Let's jump right in and get you going towards picking the best subscription billing platform for you.

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

BetterCloud

MARCH 17, 2025

You likely already have a laundry list of SaaS subscriptions that have been around the company longer than you have. Shadow AI, aka the unsanctioned artificial intelligence based applications that are in your tech stack, is often adopted by individual teams or employees for perceived productivity gains. CRM, project management).

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Our team is in Room 111.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Stax

FEBRUARY 19, 2024

While their target audience and the breadth of their solutions are the key differences, vertical and horizontal SaaS also share many similarities, in particular cloud-based hosting and subscription business models. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. On the other hand, PLG companies are introducing sales teams and processes to deal with being pulled upmarket as their existing customers grow. .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

ChurnZero

DECEMBER 19, 2024

For the fifth year running, we’ve recognized five customer success teams who achieved remarkable results in one of five categoriesonboarding, adoption, renewals and expansion, advocacy, and innovation. The Ollie team reimagined the process, using ChurnZero to structure and systemize their onboarding and keep customers on track.

Customer Success 52

Customer Success Scale Underperforming Technical Team Innovation 52

Scytale

SEPTEMBER 18, 2024

If your organization handles credit card transactions, you’re likely aware of the importance of PCI DSS compliance. The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to safeguard credit card information. But what often gets overlooked is the cost.

Payment Services 52

Payment Services Merchant Services Systems Review Underperforming Technical Team 52

Blulogix

FEBRUARY 11, 2024

Crafting the Blueprint: How to Build a Monetization Framework for Agile Success By BluLogix Team A Step-by-Step Guide to Architecting Your Monetization Strategy In the dynamic realm of agile monetization, constructing a robust Monetization Framework is akin to drafting a master blueprint for a skyscraper.

Payment Features 52

Payment Features Underperforming Technical Team Construction Customer Lifetime Value 52

How To Buy Saas

JULY 22, 2024

A patient portal is a secure online website that gives patients convenient 24/7 access to their personal health information and medical records from anywhere with an internet connection. This is especially true if you additionally use a mhealth app development because it delivers convenience that builds provider loyalty.

Healthcare 40

Healthcare Underperforming Technical Team Payment Services Payment Methods 40

User Pilot

AUGUST 31, 2023

You’ll find a number of auto-collected events that are mainly for marketing and conversion purposes such as: click impression session subscription in-app purchases download Auto-collected events in GA4. The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Audacix

OCTOBER 30, 2023

To prevent potential security issues from being exploited, performing application penetration testing once or twice a year isn't enough. While most organisations have the best coders in their software development team, very few have a system for regular web application penetration testing to prevent cyber attacks.

Underperforming Technical Team 52

Underperforming Technical Team Software Development compliance Development 52

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Payments 52

Blulogix

FEBRUARY 21, 2024

By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters. Regulatory Compliance and Security: Ensure the platform complies with relevant industry regulations (GDPR, PCI DSS, etc.)

Payment Features 52

Payment Features Underperforming Technical Team Technical Review Operational efficiency. 52

Audacix

AUGUST 17, 2022

Pentesting-as-a-Service, or PTaaS, is an all-encompassing application security delivery model which includes automated self-service tools, secure-by-design practices and manual web app penetration testing services throughout your software development lifecycle.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team SaaS Cybersecurity 52

User Pilot

JULY 29, 2024

Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Totango is a customer success software that assists CS and sales teams to increase customer revenue.

Customer Success 105

Customer Success Software Management SaaS 105

ProfitWell

SEPTEMBER 24, 2019

In the subscription-based pricing model, customers pay on a regular basis for continued use of a service or product. SaaS companies tend to face five major problem areas when it comes to growth: Poor unit economics. Poor user retention. Poor MRR retention. Poor acquisition volume. Poor conversion.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

ProfitWell

APRIL 3, 2020

Pluralsight is the technology skills platform that helps companies skill up their teams and increase their engineering impact. The Pluralsight team will help users build up those tech skills with expert knowledge-based courses, skill assessments, and paths. Kick off your skill development. They're calling this one: #FreeApril.

Underperforming Technical Team 52

Underperforming Technical Team Government compliance Mobile 52

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Point Nine Land

JUNE 22, 2023

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. Software for hardware and low-level teams Someone has to build the hardware in the first place.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development Wireless 59

Chart Mogul

JANUARY 28, 2022

Unexplained networking issues with latency between our machines that DigitalOcean’s support team never cleared out (this was critical for our Postgres read-replicas lag, Redis instances, and HA in general). Team expertise. Data security and compliance. Data security has always been top of mind.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Let’s take a closer look at its benefits.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Let’s take a closer look at its benefits.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

Frontegg

SEPTEMBER 10, 2020

But remember that a bad “SaaS experience” can overshadow even the most brilliant of ideas. At that point, you recognize that you will be sending out emails more often than you thought, so you decide to develop a service that is responsible for it, proxying an external email delivery service. the Team Management service.

SaaS 52

SaaS Underperforming Technical Team Enterprise readiness compliance 52

User Pilot

AUGUST 31, 2023

You’ll find a number of auto-collected events that are mainly for marketing and conversion purposes such as: click impression session subscription in-app purchases download Auto-collected events in GA4. The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

User Pilot

MAY 22, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

User Pilot

MAY 26, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Uncover weak spots of your product and bottlenecks that disturb the customer journey. TL;DR Let’s explore how UserGuiding and Spekit compare when it comes to collecting customer feedback.

Software Review 52

Software Review Underperforming Technical Team Onboarding Pricing 52

User Pilot

MAY 26, 2024

Uncover weak spots of your product and bottlenecks that disturb the customer journey. Userlane for customer feedback Userlane enables teams to collect user feedback and enhance product experiences through basic survey functionality. Cons of Userlane As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Underperforming Technical Team Onboarding Systems Review 52