Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Subscription Flow

OCTOBER 2, 2024

These businesses invest a lot in sales, customer retention strategies and advanced billing software to grow their bottom line. They also work on potential solutions to plug the holes in their accounting processes which cause revenue leakage. It also reduces your payment collection costs, and enhances cash flow.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Scytale

SEPTEMBER 3, 2024

Many organizations struggle to find a clear path to HIPAA compliance. They are constantly led off course by trying to understand the complicated terminology, policies and requirements surrounding compliance. They investigate complaints, conduct compliance reviews, and provide education and outreach to foster compliance.

Payment Services 98

Payment Services compliance Technical Review Healthcare 98

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. I was amazed by the app exchange. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Full Session

DECEMBER 23, 2024

Let’s share the top options: FullSession : User behavior analytics software that offers session recordings and replays , dynamic heatmaps , website feedback forms , conversion funnel analysis and error tracking. Pricing for this qualitative analytics solution starts at $39.99/month. Pricing starts at $39/month.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

SaaStr

AUGUST 6, 2019

We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. ” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for.

Payment Solutions 179

Payment Solutions Payments Outsourcing Services SaaS Payments 179

User Pilot

AUGUST 22, 2024

TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Our team is in Room 111.

Scale 160

Scale Payment Services Payment Methods Scaling 160

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. We grew our team by 50% this year, continuing to grow. I’ve learned a lot about just the financial system at scale. So I think like anything it’s been good and bad.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? Maybe they’re early in their career.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. But not all SaaS products are alike.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be.

Technical Review 271

Technical Review Payment Services Payment Methods Development Team Review 271

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Sales Hacker

MARCH 2, 2020

The New Solution Selling. Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Here they are… The 97 Best Sales Books in 2020. The Challenger Sale.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Scytale

JULY 23, 2024

If customer payment card information was stolen in a breach, it could be a public relations and financial nightmare. And that’s why Payment Card Industry (PCI) penetration testing is so critical. The Benefits Go Beyond Compliance Sure, checking that PCI compliance box is crucial.

Payment Services 52

Payment Services Merchant Services Underperforming Technical Team Payment Methods 52

How To Buy Saas

JULY 22, 2024

Developing a high-quality patient portal has become necessary for healthcare providers seeking to improve patient engagement, satisfaction, and outcomes through enhanced transparency, access, communication, and self-management tools. Key questions to ask: What portal features and content add the most value for managing your health?

Healthcare 40

Healthcare Underperforming Technical Team Payment Services Payment Methods 40

Scytale

SEPTEMBER 18, 2024

If your organization handles credit card transactions, you’re likely aware of the importance of PCI DSS compliance. The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to safeguard credit card information. But what often gets overlooked is the cost. What is PCI DSS?

Payment Services 52

Payment Services Merchant Services Systems Review Underperforming Technical Team 52

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Payments 52

Audacix

NOVEMBER 10, 2023

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Let’s face it, even the top-notch expense management software can fail your employees if they don’t use it, but it also has to be easy and simple to use. Fyle Review (2022) – Expense Management Software. Enterprise.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

ProfitWell

SEPTEMBER 24, 2019

This means the strategies for setting subscription prices are very different than pricing traditional products—ongoing customer payments and complex product packages mean SaaS companies need to put more thought into their pricing. The process we follow here at ProfitWell covers four main steps: Problem, Cause, Solution, and Implementation.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

SaaSHolic

JULY 31, 2023

” Bookkeeping, planning, and modeling are skills and activities that someone in the founding team should perform at a good-enough level. Also, every company should be born from day 0 with a simple ERP system. It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.),

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Pendo – the best digital analytics tool for mobile apps. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis. AI analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Full Session

DECEMBER 4, 2024

It lets you collect and analyze user data from websites or apps, combining behavioral data with technical metrics to give you a complete view of the customer journey across various digital touchpoints. Digital experience analytics helps you track users interactions with your digital platforms, websites and mobile apps.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

Full Session

DECEMBER 4, 2024

It lets you collect and analyze user data from websites or apps, combining behavioral data with technical metrics to give you a complete view of the customer journey across various digital touchpoints. Digital experience analytics helps you track users interactions with your digital platforms, websites and mobile apps.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. Contract reviews with big clients, compliance matters, any type of changes of law, tax audits, dealing with advisors, etc. Let’s take a closer look at how the “finance department” of a typical SaaS company might develop over time.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Stax

SEPTEMBER 17, 2024

In the new, digital era of payment management and shopping, protecting customer data is a top priority. TL;DR PCI compliance is essential because it helps prevent data breaches, ultimately cultivating customer trust. Each requirement plays a critical role in building a secure environment for payment processing.

Payment Services 88

Payment Services Merchant Services Payment Methods compliance 88

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 145

Payment Services Payment Methods Merchant Services Software Review 145

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78