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Everyone in SaaS Needs to Do Customer Support. At Least Until You Have 50-100 Employees. But Ideally, Forever.

SaaStr

A ways back we noted a great rant by David Marcus , now of Facebook, and previously President of PayPal. Complaining his employees weren’t using PayPal apps. But PayPal isn’t Google. And I bet in SaaS, that’s even less likely in your case. If you’re building say a HIPAA compliance app?

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Thanks to Chargebee, Deel, Lark, and Vanta for Sponsoring SaaStr APAC 2023!

SaaStr

We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

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Thanks to Demandwell, Rattle, Panther, Chargebee, and Globalization Partners for Sponsoring SaaStr Annual!

SaaStr

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. They handle global payroll, taxes, compliance, and benefits — so startups can focus on work that matters. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

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How NitroPack Grew by 628% With FastSpring

FastSpring

When NitroPack was first getting started, they used PayPal to accept and process payments. “It Why NitroPack Couldn’t Scale PayPal NitroPack faced two issues trying to scale using PayPal. With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance. The problem?

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5 Best Paddle Alternatives in 2024

FastSpring

Braintree by PayPal. FastSpring is an experienced merchant of record that provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. FastSpring is a more experienced, knowledgeable partner for your SaaS business.

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8 Top Stripe Alternatives: In-Depth 2023 Guide

FastSpring

For SaaS companies, the easiest way to manage all aspects of billing is to choose a solution that acts as your Merchant of Record (MoR). A MoR also takes the lead on chargebacks, tax audits, legal compliance, and more. MoRs for SaaS Companies. FastSpring: International Payment Solution for SaaS. Table of Contents.

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SaaS Billing Software: 7 Tools in 3 Categories & How to Choose

FastSpring

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. Without a MoR, your company will have to keep track of and ensure compliance with all local taxes and regulations in any country or region where you have customers.