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In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Is it the interface? Integrations?
It’s a great pleasure to be here today with Renaud, Eventbrite’s technical founder. So the first product we launched had an integration with PayPal that made it very easy for the event organizers to get all their ticket sales directly into their PayPal account as they were happening in real time.
Most companies using Stripe also need additional staff to manage sales tax (and VAT) and regulatory compliance. We collect and remit sales tax and VAT on your behalf, and take the lead on regulatory compliance and audits. However, they don’t support PayPal. Wallets including PayPal, Apple Pay, Amazon, Alipay, and more.
If the rates are low and going down, you can opt to stick to your current system, but we will still advise making the switch because more customers are demanding faster and frictionless checkout experiences. Your testing should check for security compliance, technical performance, and mobile responsiveness.
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