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From PLG to PLG+SLG – How Lucid Scaled to 70M+ Users

SaaStr

Lucid is the leading provider of visual collaboration software with over 70M users worldwide. As we know today, a strong product-led motion starts with a strong product. It required Lucid to change its product, process, and overall user and administration systems to be able to scale with the customer.

Scale 307
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Customer Research 101: The Complete Guide for SaaS

User Pilot

But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Does customer research help build better products? The short answer: yes.

SaaS 83
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What is Pendo Engage? Use Cases and Features (+ A Better Alternative)

User Pilot

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Pendo Engage is primarily used for product adoption , with product analytics and user feedback being the next most common use cases.

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Top 15 SurveyMonkey Alternatives to Consider

User Pilot

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. We know it’s perfect for customer success and product marketing because we built it for it. What is SurveyMonkey?

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B2B Marketing Funnel: What is It and How to Build One?

User Pilot

First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase.

B2B 105
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Top Userflow Alternatives of 2023 (In-Depth Comparison)

User Pilot

Chameleon offers excellent onboarding and survey functionality with high-level customization, but it’s the most expensive tool in this review. Userpilot has the most advanced functionality of all the Userflow alternatives reviewed. according to G2 reviewers. U serflow: What is it and what features does it offer?

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Whatfix vs Walkme: Which is Better for No-Code Growth?

User Pilot

Is Whatfix or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Whatfix and WalkMe compare when it comes to enabling SaaS no-code growth.