User Pilot

MARCH 9, 2025

It helps quantify customer behaviors on a larger scale to uncover user trends and correlations. Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide.

SaaS 83

SaaS Social Media Interviewing Scale 83

Subscription Flow

DECEMBER 12, 2024

From customer expectations, to market trends, to business operations, everything is evolving. These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. Customer retention is key to unlocking a stable MRR, and ARR.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 85

Retention Software Review Technical Review Scale 85

Blulogix

MARCH 12, 2025

Schedule a Demo Today Why Businesses Are Moving to Usage-Based Billing Better Customer Alignment Customers only pay for what they use, improving satisfaction and retention. Manual invoicing is inefficient and error-prone; automation ensures accuracy and compliance with billing standards.

Payment Features 59

Payment Features AI Search B2B AI 59

Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue).

AI 190

AI Cloud Revenue Technical Advisors 190

Clouded Judgement

NOVEMBER 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now OpenAI Updates OpenAI had their big developer day this week, and I wanted to call out two key announcements (and trends): increasing context windows and decreasing costs. Follow along to stay up to date!

Cloud 190

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 190

Blulogix

DECEMBER 31, 2024

Enhance Retention: Customers are more likely to stay with a service that adapts to their changing needs over time. Industry Trends Shaping Usage-Based Pricing Several trends in the subscription economy are accelerating the adoption of usage-based models: Personalization: Customers expect pricing and services tailored to their specific needs.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Blulogix

MARCH 27, 2025

Lack of Visibility Businesses often lack real-time insights into revenue trends and payment behaviors. AI enables businesses to offer: Dynamic Pricing Models AI-driven insights allow businesses to adjust pricing based on customer usage, demand, and market trends. AI is not just improving billingits redefining it.

Payments 59

Payments AI Search Payment Services AI 59

Valuize Consulting

APRIL 4, 2025

Tracking these patterns can help you: Identify at-risk accounts early Correlate time investment with retention or expansion Intervene before issues escalate Refining Customer Segmentation: Moving Beyond Assumptions to Precision We all know the power of segmentation. Time insights reveal emerging trends before they become issues.

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

User Pilot

APRIL 2, 2025

Userpilots real-time analytics let you track behavior, feature usage, and engagement trends across web and mobile in one place. Protect customer data with the highest compliance standards Every data point you collect represents actual people, so safeguarding it is a must. Why Userpilot is the best choice for mobile analytics?

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

Payrix

APRIL 10, 2024

Ensur e PCI compliance for your small business customers , particularly those in the e-Commerce space. Maintain cash flow with embedded finance , s mall business lending , and advanced funding plans.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

User Pilot

NOVEMBER 30, 2023

Mixpanel report types include Funnels, Flows, Retention, and Insights reports. In terms of intuitiveness and ease of use, Userpilot is a better alternative with its funnel, trend, retention, and path analysis. Mixpanel has multiple report types, such as its Funnels, Flows, Retention, and Insights report, respectively.

Scale 105

Scale Retention Trends Pricing 105

User Pilot

JUNE 29, 2024

Security and compliance (consider building if your company handles sensitive data). They invest in research and development to add new features, fix bugs, improve the customer experience , and stay ahead of industry trends. Customizations needed (more customization needs means you may have to build yourself).

Technical Support 105

Technical Support compliance Scale User Experience 105

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 1: You notice your CRM holding your team back. 3: Your CS teams processes feel inconsistent or repetitive.

Technology 52

Technology Customer Success Scale ChatGPT 52

Payrix

DECEMBER 10, 2024

It will be important for software companies to look for software payments partners who can implement effective fraud monitoring and security technology, protocols, and ongoing support to ensure data is secure and ongoing PCI compliance is maintained. compliance to let this be your reminder to do so.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

User Pilot

JULY 21, 2024

The Starter plan only gets trend reports and access to analytics dashboards. Starter provides 3 seats, application keys for 1 application, unlimited domains, and a year of data retention. Growth has 15 seats, 3 years of data retention, and a staging environment. Security Audit & Compliance ( SOC 2 Type 2 and GDPR).

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. Yes, Mouseflow is legal when used in compliance with data protection regulations like GDPR and CCPA.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Stax

AUGUST 22, 2024

PayFacs handle risk assessment, underwriting, settling of funds, compliance, and chargebacks which exposes them to greater potential risks. Major risk factors for PayFacs include fraudulent transactions, merchant credit risk, regulatory compliance, and operational risks. Let’s dive deeper into risk management practices for PayFacs.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. User segmentation.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

User Pilot

SEPTEMBER 2, 2024

Their month 1 retention rate (34.5%) and NPS (25.6) 1 Month Retention Rate. The compliance rules, for example, regarding patient data security, add friction to the user journey, which has an impact on their activation. It’s also linked to long-term retention and customer lifetime value. Time to Value. Net Promoter Score.

Healthcare 105

Healthcare Benchmarks Metrics Onboarding 105

User Pilot

JULY 14, 2024

Track user behavior and adoption trends to find friction in the user journey and optimize the onboarding processes. This is essential for their satisfaction and long-term retention. Finally, tracking trends in feature adoption can help you identify issues with the onboarding process. Userpilot ’s retention report.

Benchmarks 105

Benchmarks Artificial Intelligence Underperforming Technical Team Onboarding 105

Valuize Consulting

NOVEMBER 19, 2024

This technology is elevating B2B relationships, enabling companies to build lasting, profitable partnerships with a focus on both retention and expansion. Plus, these models can highlight trends in support requests, allowing your team to adjust and allocate resources more effectively.

B2B 52

B2B Machine Learning Artificial Intelligence Outsourced Development 52

User Pilot

FEBRUARY 12, 2025

You log into your dashboard, check your DAU/MAU ratio, and see an upward trend. To truly understand if your product is indispensable to users, you need to measure product stickiness beyond just numbers, combining customer feedback, behavioral tracking, and retention data. Great news, right? Not necessarily. What is product stickiness?

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

Blulogix

FEBRUARY 27, 2024

Regulatory Landscapes: Navigating the legal aspects of subscription billing and monetization, the whitepaper offers insights into ensuring compliance across different jurisdictions while maintaining agility in business practices. Read More » Charting the Future: What Are the Emerging Trends in Subscription Billing and Monetization?

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

User Pilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your retention analytics needs. Cohort analysis : Analyze retention trends using cohort tables.

Software Review 52

Software Review Retention Technical Review Systems Review 52

ChurnZero

JANUARY 13, 2022

Following the trends from the last few years, we fully expect to see an acceleration in the number of Customer Success leaders who join the ranks of the C-suite over the course of 2022. “Not only have we accomplished major milestones in terms of organic growth, but our acquisitions have made us a force within the compliance industry.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Stax

MARCH 18, 2025

Tokenization streamlines PCI DSS compliance, can improve customer retention, and provides an extra layer of security for payment collection. SaaS companies, and any businesses that accept card payments, must be in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

User Pilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

AUGUST 15, 2023

Thanks to visualization features, self-service analytics tools make it easy to analyze and spot trends. Visualize trends in product activation and adoption There’s an old cliche that a picture is worth 1,000 words. This could be particularly useful for tracking trends, such as product activation and adoption.

SaaS 98

SaaS Data Analysis Artificial Intelligence Government 98

User Pilot

SEPTEMBER 21, 2023

It involves collecting and analyzing user data, from website visits, page views, clicks, and purchases, to in-app behavior like feature usage and navigation, in order to identify patterns and trends. This information can then be used to improve the user experience, optimize in-app flows , and boost retention.

Payment Features 105

Payment Features Customer Lifetime Value User Experience Churn 105

Subscription Flow

FEBRUARY 27, 2024

Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws. Useful Revenue Evaluation: Subscription billing systems give companies insightful information about revenue trends, allowing them to examine growth trends, churn rates, and subscription data to make wise decisions.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Stax

FEBRUARY 26, 2024

We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. This business model often leads to increased loyalty and customer retention. Ensuring security and compliance Security is paramount in recurring payments. Ready to Learn More?

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

Payrix

APRIL 2, 2024

However, while certain services, like PCI compliance, are universally essential, others may vary in relevance across different verticals. We think of security and compliance value added services, we think of services or solutions that just help a business run their business more efficiently, more effectively, more productively.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. These are tools that track user behavior data across your products and can give insights into engagement, retention, drop-offs , etc. Retention tables.

Social Media 105

Social Media AI Retention Pricing 105

User Pilot

MAY 9, 2024

TL;DR Amplitude Analytics is a product analytics platform best known for its superb event-tracking and digital analytics capabilities used in conversion optimization and customer retention. Heap is a digital analytics platform with tools that facilitate digital experiences, user journeys, conversions, feedback, retention, and other tools.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105