Remove compliance Remove Sales Hiring Remove VP of Engineering
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A Mental Model for Prioritizing Your Startup's Energies

Tom Tunguz

Now sales and marketing limits the company’s growth. Now sales and marketing limits the company’s growth. Time to hire account executives and demand generation. The product and engineering teams’ ability to quickly satisfy these demands limits progress. Often these are larger accounts.

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Buyer Trends: Top Insights from $3B in SaaS Transactions with Vendr

SaaStr

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. So, what’s driving these purchasing trends? weakest link. weakest link.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

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GTM 140: How Microsoft Scaled from $600M to $5B: The Enterprise Playbook with Hayden Stafford

Sales Hacker

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. I love the guy.

Scale 64
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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Farhan Virji , Vice President of Customer Happiness at Later. Maggie Hott , Director of Sales at Webflow. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm.

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Understanding the Joint Success Plan: A Tool for Outcome-Based Customer Success Management

ChurnZero

The range of responsibilities of Customer Success Managers (CSM) in the industry is dizzying. That information is captured in an Account Plan which is a different exercise and tool altogether. . Customer success continues to evolve as a practice within companies that enjoy recurring revenue models. Section 1: Relationship Summary.

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8 Tough Lessons from Closing 12,000 Customers at WebPT (Video + Transcript)

SaaStr

Heidi Jannenga | Co-Founder & President @ WebPT. Becky Buckman | VP, Marketing Communications @ Battery Ventures. I worked my way up through management, became a clinic director at one of the largest sport medicine practices in the country. Join us at SaaStr Annual 2020. Nancy Ham | CEO @ WebPT. FULL TRANSCRIPT BELOW.

Scale 187