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Buyer Trends: Top Insights from $3B in SaaS Transactions with Vendr

SaaStr

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. They review the changing market, buyer trends, and tips for the road ahead.

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A Mental Model for Prioritizing Your Startup's Energies

Tom Tunguz

The product and engineering teams’ ability to quickly satisfy these demands limits progress. Over some time, product and engineering bevel and chamfer the product’s sharp edges. Regional vice presidents join the sales ranks. SOC2 compliance, single sign-on integration, auditing, deeper security, etc.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

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What is a Product Owner? Responsibilities, Salaries, and More

User Pilot

You should also have extensive experience working with engineering, development, and user research teams. You should also have extensive experience working with engineering, development, and user research teams. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team.

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Top CISOs in the USA to Follow in 2024

Scytale

Security Compliance for CISOs SOC 2 and ISO 27001 Deep Dive DOWNLOAD THE EBOOK Here are the Top CISOs in the USA to Follow in 2024 Ricardo Lafosse : Ricardo’s career has encompassed over 16 years of senior level technical, management and consultative positions in government, health care, educational, financial services and legal services.

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Everyone in SaaS Needs to Do Customer Support. At Least Until You Have 50-100 Employees. But Ideally, Forever.

SaaStr

A ways back we noted a great rant by David Marcus , now of Facebook, and previously President of PayPal. If you’re building an accounting application for healthcare — how many of your engineers will use it naturally on a daily basis? If you’re building say a HIPAA compliance app? Yes, he was right.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.