Sales Hacker

MARCH 17, 2021

Getting past the first stage of revenue growth and building an initial customer base is the easy part, but what happens when you hit a revenue plateau and can’t seem to take that next step? Working with plenty of second-stage startups at House of Revenue , we see common missed revenue growth opportunities limit success time and time again.

Scale 117

Scale Revenue Startup Sales Recruiting 117

SaaStr

DECEMBER 5, 2019

They might be sales operations challenges. Customer success, even social media, how do you handle that? Lots of different ways to construct… Start to participate in the journey, start to invest in the company and then when the next round presents itself, we’re there. We’ve done all sorts of things.

Development Team Review 147

Development Team Review Scale Technical Review Software Review 147

SaaStr

NOVEMBER 21, 2019

You want to start thinking about customer success and that’s not just support. To give an example, I was talking to one founder before his B2B SaaS company, and he’s like, “Well, I want to hire a VP of sales to prove what our cost of acquisition is and our payback, et cetera, et cetera.”

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

Andreessen Horowitz

OCTOBER 16, 2023

One of the toughest challenges for founders — and especially technical founders who are used to focusing so much on product features over sales — is striking “product-market fit”. So in that shift from product-market fit to product-market-SALES fit, how much should you optimize your go-to-market for product… and even the other way around?

Product Marketing 78

Product Marketing Scale Sales Hiring Sales Recruiting 78

SmartKarrot

NOVEMBER 15, 2022

Role: Customer Success Manager Location: Cincinnati, OH (On-site) Organization: Motion Recruitment As a Customer Success Manager, you will own and efficiently manage multiple accounts, brands, and programs. Establish them as a key partner of their customers.

Customer Success 19

Customer Success Sales Recruiting Outsourced Development Construction 19

SmartKarrot

FEBRUARY 28, 2023

Role: VP, Customer Success Location: Toronto, ON, Canada (Remote) Organization: Affinity.co As a VP, Customer Success you’ll assemble, nurture, and keep a top-notch team. Metrics at every level of the company that define success for our clients are established. Create a world-class client success team.

Customer Success 19

Customer Success Sales Recruiting Construction Development 19

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. What is one a-ha moment you’ve had in your sales career?

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 271

Sales Hiring Sales Recruiting Scale Sales 271

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

NOVEMBER 2, 2019

How does your customer success and customer support functions change with the move to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. So the previous one saying carefully constructed very different things, staying in the same segments, [inaudible 00:09:38].

Scale 160

Scale Sales Recruiting SaaS Payments Payment Services 160

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * How does Tom think about constructing comp plans the right way today? How should comp plans differ when comparing AEs to customer success? Where should the responsibility for upsell lie, customer success or sales?

Scale 168

Scale SMB Sales Recruiting Sales Hiring 168

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * How does Tom think about constructing comp plans the right way today? How should comp plans differ when comparing AEs to customer success? Where should the responsibility for upsell lie, customer success or sales?

SMB 32

SMB Sales Recruiting Sales Hiring Scale 32

Neil Patel

JANUARY 20, 2021

It also happens to be the linchpin of any successful marketing campaign. You need to attract potential buyers and funnel them into your sales funnel. This same information can be used to construct your persona. It’s all about customer success, retention, and loyalty. Have top-notch customer service.

Social Media 145

Social Media Software Review Branding Sales Recruiting 145

SaaStr

OCTOBER 4, 2019

Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business. When do they start to arise?

Scale 142

Scale SMB SaaS Payments Sales Hiring 142

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 160

Sales Hacker

OCTOBER 29, 2020

Subscribe to the Sales Hacker Podcast. Driving diversity at the sales executive level [1:00]. Putting customer experience at the center of the business [14:34]. October is Women in Sales Month. Let’s dive into our Women in Sales bonus episode. Driving diversity at the sales executive level [1:00].

Sales Recruiting 76

Sales Recruiting Scale Sales Hiring Sales 76

Sales Hacker

AUGUST 25, 2020

This week on the Sales Hacker podcast, we’ve got Alyssa Merwin , Vice President of Sales Solutions for LinkedIn, North America. She runs Sales Navigator and is perhaps one of the most important people selling sales engagement and sales software in the world. Subscribe to the Sales Hacker Podcast.

Management 99

Management Sales Recruiting Sales Hiring Development Team Review 99