Baremetrics

DECEMBER 18, 2019

They meet and onboard every single customer. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Craft a delightful onboarding experience. This is where onboarding comes in. Fullstory is a great example of technical onboarding, where the main challenge is getting a code snippet installed.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

SaaStr

JUNE 16, 2020

So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. And this is highlighting something that we’re really seeing across the board.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

User Pilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Payment Solutions 52

Payment Solutions Software Review Pricing Technical Review 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective new customer onboarding tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

Sales Hacker

JUNE 7, 2021

We hear a lot about equipping salespeople with customer insights to help them move from simple questioning to exploring challenges and discussing solutions with customers. What are the characteristics of organizations that are likely to make them a good fit for the products and solutions your company sells? Sales customer insights.

Sales Recruiting 123

Sales Recruiting Payment Services Payment Methods Sales 123

Sales Hacker

FEBRUARY 5, 2019

For organizations with less than 500 employees, this solution absolutely nails it. A real-world example is Gusto , a payroll and benefits solution, which solves issues relating to in-house expertise and resources. In Gusto’s case, the solution isn’t (yet) relevant to enterprises which have a fully-baked HR team. Bonus Takeaway.

SaaS Payments 68

SaaS Payments Sales Hiring Enterprise Payments 68

Stax

MARCH 12, 2024

But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business. In fact, 81% of large retailers say that real-time payments are critical to their operations.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Baremetrics

MAY 18, 2021

It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. Your work isn’t done, though: You still need to help them through the welcome and onboarding phase. Trying to balance multiple efforts for marketing, sales, and retention can be extremely challenging.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

User Pilot

JANUARY 20, 2024

Let’s look at the most common limitations of HelpHero and why you might need HelpHero’s alternatives: You want flexible user onboarding flows : HelpHero’s user onboarding features primarily support linear paths with minimal branching capabilities. The drawback of HelpHero in event tracking is it’s not exactly code-free.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JANUARY 20, 2024

Let’s look at the most common limitations of HelpHero and why you might need HelpHero’s alternatives: You want flexible user onboarding flows : HelpHero’s user onboarding features primarily support linear paths with minimal branching capabilities. The drawback of HelpHero in event tracking is it’s not exactly code-free.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

ChurnZero

JANUARY 17, 2020

Streamlining Onboarding . On Streamlining Onboarding . ? “We We have relied heavily on ChurnZero Journeys to help automate the onboarding process, guiding customers to a desired state right out of the gates.” . A system like this, which typically lacks automation, requires frequent manual updates. Jump to: .

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities.

Software Review 52

Software Review Pricing Payment Solutions Technical Review 52

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. So we’re targeting the right people with the right message and the right solution. Sign up for a free trial or schedule a demo today.

Customer Success 158

Customer Success VP of Engineering Payments Payment Methods 158

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

JANUARY 20, 2024

If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js Custom events – including actions such as compelling account setup, setting up payment methods, and creating workflows to track feature usage and overall adoption progress.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for self service support and it comes with features such as in-app resource center, interactive walkthroughs, in-app announcements, and tooltips. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Payment Services 52

Payment Services SaaS Payments Software Review Pricing 52

OpenView Labs

FEBRUARY 13, 2020

Craft a delightful onboarding experience. They meet and onboard every single customer. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Craft a Delightful Onboarding Experience. This is where onboarding comes in. Incentivize and encourage annual plans (or other longer-term commitments).

Retention 52

Retention SaaS Payments Strategy Payment Solutions 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for digital adoption and it comes with features such as tooltips, feature tags, interactive walkthroughs, and in-app announcements. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. to achieve their goals.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for product experience and it comes with features such as user segmentation, interactive walkthroughs, onboarding checklist, and in-app resource center. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Let’s get started!

Payment Services 52

Payment Services SaaS Payments Software Review Pricing 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for user engagement analysis and it comes with features such as feature tags, in-app events, behavioral analytics, and survey analytics. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Software Review 52

Software Review Engagement Systems Review Technical Review 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for feature adoption and it comes with features such as user segmentation, tooltips, interactive walkthroughs, and onboarding checklist. Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

How To Buy Saas

MAY 27, 2022

Imagine you’re developing an app and want to automate email communications to improve the user experience. Many automated emails are payment reminders and deadline reminders, but you can also send out emails that improve the user experience, such as onboarding series, rewards, and reminders. What are the advantages?

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Payment Services 52

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Heap’s user segmentation analysis User segmentation is crucial to implementing personalized onboarding workflows and improving product adoption.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Hull

SEPTEMBER 1, 2020

Different post-payment feature adoption strategies you can use on Facebook. This is an example of how your user adoption flywheel might look: When it comes to the organization of user onboarding flywheel, we can see that there are some essential pillars: “Aha!” So customers won’t be checking your product and in-app notification often.

Payment Methods 52

Payment Methods Payment Solutions Sales Recruiting SaaS Payments 52

SmartKarrot

FEBRUARY 3, 2022

Ambar is a Brazilian SaaS company that offers digital solutions to companies operating in the construction industry. The company has several products offering digital solutions. Its product AmbarEva is a cloud-based project management solution. Amber’s AmarLive is an energy management solution. Founded in: 2013.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

SmartKarrot

SEPTEMBER 24, 2020

After the construction, the builder sells the apartment to different customers. This was typically the scene for legacy software vendors until the past decade or so. The lower upfront payment in the SaaS industry allows prospects to quickly convert. Effective onboarding Product adoption Customer Experience.

Customer Success 10

Customer Success SaaS Payments Scale Business 10

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. Founded in 2014, Employment Hero is a SaaS-driven human resource management software. They also provide video conferencing solutions on the same line. Employment Hero.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

Incredo

NOVEMBER 1, 2019

The same goes for the website, customer support, and user onboarding. When compared to those that employ the self-service model, SaaS companies with a transactional sales model offer expert customer onboarding as well, in addition to an automated ecommerce site. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 160

Scale Sales Recruiting SaaS Payments Payment Services 160

SaaStr

AUGUST 5, 2020

The verticals we focus on are obviously the office productivity, dev tools, but also some of the more antiquated industries, including construction, agriculture, manufacturing, et cetera. Timelines’ longer for fundraising for closing customers and payments get delayed. First of all, what is the future of work?

Technical Review 196

Technical Review Payment Methods Travel Development Team Review 196

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Harry Stebbings: For those that don’t know, Pleo is the simple spending solution for your company, automating expense reports and simplifying company expenses.

Scale 142

Scale SMB SaaS Payments Sales Hiring 142

Upscope

JUNE 9, 2021

All the unattainable metrics, the 1984 system that constantly tracks your time, the ball and chain headset, and dumbass customers drove me to insanity.I Make onboarding & ongoing coaching as stellar as possible. While reading through all these youtube comments I thought through the practical problem and a possible solution.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

Totango

FEBRUARY 12, 2025

For enterprises, a well-constructed customer health score isnt just a nice-to-have; its a strategic asset that empowers teams to manage complexity, sustain customer satisfaction, and scale their customer success efforts. A robust customer health model offers a solution. Yet, one constant remains critical understanding customer health.

Enterprise 62

Enterprise Payments Payment Solutions Scale 62

Sales Hacker

DECEMBER 10, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. We owned the long tail of search terms around construction lien rights and payments. Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams.

Scale 116

Scale Sales Hiring Scaling CTO Coach 116