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Customer Satisfaction: Benefits, Examples & Importance

Neil Patel

consumers who love a product or brand would ditch it after several poor experiences. More concerningly, almost one in five would do so after a single bad experience. consumers tell an average of 15 people about bad experiences, whereas they only share good experiences with 11 people. Implement Constructive Feedback.

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The Evolution of DevOps in Cloud Application Development

How To Buy Saas

In today’s moving software development arena the DevOps movement stands out as a game changer bridging the gap, between development and operations teams. This collaboration aims to boost teamwork streamline operations and speed up software delivery.

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How to tell if your company has the right level of tech debt

OPEXEngine

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

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How to tell if your company has the right level of tech debt

OPEXEngine

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

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This online pentest tool helps you fortify your SaaS & APIs

Audacix

I'm going to reveal to you a specific automated penetration testing tool that not only helps you discover vulnerabilities, but it's one that is actually built to be used by your software development team without the need for help from external security teams. How Do You Automate Penetration Testing? It is simple!

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The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)

SaaStr

Justin Kan : It seems like kind of a renewed emphasis or maybe a new emphasis on mental health and building a different kind of company, like one that’s maybe a little bit more balanced and focused on kind of the holistic experience of being a member of the team is something that’s intrinsic to both you guys’s companies.

Scale 120
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6 Customer Success Mistakes that Leaders make

CustomerSuccessBox

Not only investment but a change in mindset along with continuous efforts from the whole team is required to get exponential results. Making the Customer Support team do Customer Success. Here they make the mistake of making the customer support team do customer success. . Can a software developer do sales?