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Managing infrastructure costs as your company grows

Intercom, Inc.

Once the feature or product is up and running, we have a true and accurate picture of costs and how this feature will affect our bottom line. As a result of our reactive strategy, we are gifted with a backlog of cost optimization opportunities. Start out small and automate your reporting functionalities and basic cost checks.

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Using Data-Driven Time Insights to Unlock CSM Scale and Efficiency 

Valuize Consulting

Consider a company that discovers, through time data, that its high-value enterprise clients in the healthcare sector consistently require longer onboarding due to compliance-related complexities. This level of insight enables personalization at scale, more accurate forecasting, and a more intentional customer experience.

Scaling 52
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State of SaaSOps 2024: Consolidation is the new IT mantra

BetterCloud

BetterCloud’s 2024 State of SaaSOps report found that for the first time ever, SaaS growth stalled – for the first time ever. In this mini-release, we want to delve into this eye opening finding from this year’s report ( coming July 9! ). The 2024 State of SaaSOps report validates this. The loudest directive?