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SaaS operations management guide

BetterCloud

With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and cost optimization. This helps eliminate unnecessary costs and streamline your technology stack.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 It does not matter to them whether this results from a malicious hack, natural disaster, or even an outage due to a hardware failure or human error. How do you respond?

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What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

Customers are your biggest advocates, and a happy customer will leave reviews, aid-in word-of-mouth marketing, and convert new prospects who on the fence. Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? WHY do we buy? You gain from organic promotions.

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Managing infrastructure costs as your company grows

Intercom, Inc.

As a result of our reactive strategy, we are gifted with a backlog of cost optimization opportunities. Centralize governance. This team can take on the everyday management of your infrastructure costs, for example: Developing a savings plan policy for your top-tier infrastructure. Prioritize by impact. No surprises.

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SaaS vendor management: The definitive guide for 2025

BetterCloud

Lets dive into how to navigate the complexities of SaaS vendor management, focusing on cost optimization and risk mitigation to benefit both your IT systems and your financial health. Start by defining a SaaS vendor management process that clearly outlines vendor selection criteria, contract processes, and reporting guidelines.