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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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PODCAST 93: The Journey from 2x Founder to VC with Angus Davis

Sales Hacker

Angus is an amazing person — who never went to college. Angus is an amazing person — he never went to college. In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. Show Introduction [00:09].

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The Playbook to Hiring Your First VP of Sales and Not Screwing it Up…….with Cassidy Ventures Founder Brendon Cassidy (Video + Transcript)

SaaStr

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. You’re probably going to maybe give them some shares in an advisor.

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Why 2019 Is The Year Of Growth Engineering In SaaS

Hull

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Ad tech and our B2C peers have been able to precisely profile and engage consumers for years. If you go to any conference discussing outbound sales techniques, (lack of) engagement comes up again and again. This is marketing.

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SaaStr Podcasts for the Week with Former Moveworks CIO and Lucidchart Co-Founder/CEO — December 13, 2019

SaaStr

290: Yousuf Khan is a serial CIO, start-up and VC advisor. Harry Stebbings: And so with that, I’m super excited to welcome Yousuf Khan, serial CIO, startup and VC advisor. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side.

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GTM 137: The Biggest Business Turnaround You’ve Never Heard Of & The Growth Levers to Pull When Things Go Wrong

Sales Hacker

Creative tactics like video mailers and regional user groups to engage customers and drive product adoption. Uh, but sometimes I know when I look back at my personal journey, I have learned more from my losses and the things that didn’t exactly go my way. 15:53 Driving alignment through northstar metrics and incentives.

Scale 82
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GTM 125: From Flip-Flops to a $500M Exit as CRO, Secrets to Scaling with Martin Roth

Sales Hacker

52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25) 52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25)

Scale 116