The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Loyalty Prime Raises $5.5

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. And then, in the 50s, they introduced this new thing, and there was resistance. Liam: The whole area is a new space.

Scale 211

Scale Software Review compliance Technical Review 211

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I just knew there was always going to be something new to learn and I wasn’t going to get stagnant in it. ” At that time, I said, “You know what, I think I really want to become a CIO or CTO.”

Technology 98

Technology CTO Coach CTO Hire New CTO 98

Sales Hacker

SEPTEMBER 29, 2020

If you missed episode 128, check it out here: How to Unshackle Your Career Growth With a Mentor with Tom Martin. Major challenges facing a new CEO [19:40]. How to find advisors when you’re a CEO [22:32]. Rob May being the founder and CEO of the company, and a great mentor for me. We’re on iTunes. And on Stitcher.

Scale 120

Scale CTO Hire CTO Coach Scaling 120

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $95,566/yr. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Payrix

OCTOBER 1, 2024

As businesses continue to embed payment solutions into their software platforms, ensuring compliance with PCI DSS (Payment Card Industry Data Security Standards) is more important than ever. Candice offers valuable insights into why PCI compliance is critical and how software companies can navigate this complex landscape.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. 36 RevOps Leaders You Need to Follow.

Scale 122

Scale Technical Cofounder Technical Advisors Sales Hiring 122

Sales Hacker

OCTOBER 13, 2020

And most of our data now as a software company it’s because that’s my background, but you as a sales professional can go to RepVue and view detailed analytics about sales organizations related to compensation data. And is it worse in software? And I’m not dealing with payroll software. That’s a problem.

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Sachin is a seasoned PLG expert who is constantly developing new product strategies. He is consistently publishing new articles and insights on his website. #10

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Baremetrics

DECEMBER 7, 2023

Part 2: How to Automate your SaaS Expenses – Payroll with Gusto and QuickBooks Part 3: How to Automate your SaaS Expenses – QuickBooks Bank Rules Part 4: How to Choose SaaS Billing Software This post – Part 1 – focuses on how to categorize your SaaS expenses properly by using QuickBooks or Xero, and what are the benefits of doing so.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . R&D Spend as a % of Revenue Benchmarks. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

BetterCloud

JUNE 10, 2021

A few weeks ago, [ CTO Jamie Tischart ] and I talked about this fork in the road that engineers typically get to where they either move into management or commit to writing code for the rest of their careers. As new products are released, we will be embedding our team earlier into the value chain so we can prevent problems before they occur.

Engineering 52

Engineering DevOps as a Service New CTO CTO Coach 52

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Loyalty Prime Raises $5.5

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Fail often, fail fast. Get Cyber Chief Free Trial Idea 5.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Outseta

NOVEMBER 19, 2019

Marketing Consultant As a marketing consultant , I’ve played roles ranging from strategic advisor to independent contributor to interim head of marketing. Just as a CTO may have to explain the importance of technical projects to a CEO, the CMO needs to educate the CEO on the various ways marketing can drive their business.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Sales Hacker

SEPTEMBER 8, 2020

We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. I go to the 500th floor of this enormous edifice in New York, and I walk in. He goes, “We’re excited to see the software. We brought in this brilliant CTO who’s got a PhD in informatics.

Scale 91

Scale Artificial Intelligence Sales Recruiting Consulting 91

Mucker Capital

APRIL 6, 2023

Hila is a mentor with Mucker Capital. If you're generating something that's brand new, like a brand new category, nobody understands about it. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users. Once you have that, you can begin to acquire some new users.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

MARCH 3, 2020

You’re probably going to maybe give them some shares in an advisor. People that can, not just from a numbers standpoint, but from a culture and mentoring standpoint. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch.

Sales Hiring 232

Sales Hiring Sales Recruiting CTO Hire Scale 232

SmartKarrot

JANUARY 24, 2022

If you take the consultant route to the C-Suite, it can open new doors in the career. Search for a mentor who can show you the way to the top. Once you tell a C-Suite executive how much you admire them and wish them to be your mentor, it can open doors for your career. Start today and reap the dividends in the times to come! .

Customer Success 10

Customer Success CTO Coach Leadership New CTO 10

SmartKarrot

OCTOBER 29, 2021

Thanks to their extensive experience coaching and interacting with customers, CS teams have an exclusive perspective as they are on the frontlines of the customer-company relationship. The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. It’s good for building a network.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. They were building time and expense software. There’s companies, there’s people who are talking about robotic process automation, companies like UiPath automation anywhere with software.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

Sales Hacker

SEPTEMBER 20, 2024

and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer). Interested to learn more, click here.

Technical Review 76

Technical Review Scale Technical Cofounder New CTO 76

SaaStr

MAY 2, 2019

We replace on-prem software and hardware with a pure cloud solution. Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. Or do you find if you’re even talking or mentoring the companies that they’re sort of going through these sort of ideas? Jonathan : It seems to be a very popular idea.

Scale 207

Scale Business Sales Hiring CTO Hire 207

SaaStr

MARCH 1, 2019

I used to be a CTO and operator, co-founder of a SaaS start up. And something of insight so we are New York based, global venture and equity investor. And that kind of sets the incentives and kind of you can’t get a new co-founder or a team member multiple of those to your business.

Outsourcing Services 113

Outsourcing Services Sales Hiring CTO Hire Technical Review 113

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Again, it was because we weren’t just selling software.

Technical Advisors 232

Technical Advisors Scale Sales Hiring Sales Recruiting 232

Natalia Luneva

NOVEMBER 11, 2020

Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years.

CTO Coach 40

CTO Coach New CTO Leadership CTO 40

SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? During this time, I sort of drank the Koolaid about how software could be delivered online with instant updates and features pushed out to users every day as opposed to these release cycles of every one or two years. What works?

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

SaaSHolic

MAY 5, 2023

There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors. The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely. And the pleasure is all mine.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. Harry Stebbings: And so with that, I’m super excited to welcome Yousuf Khan, serial CIO, startup and VC advisor. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

Sales Hacker

NOVEMBER 4, 2019

From software to cybersecurity, CloudShare enables enterprises to replicate complex on-prem IT environments in the cloud for powerful sales demos and proof of concepts, virtual training, sand boxing and support. He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. What’s your target?”

Scale 50

Scale CTO Coach Cloud New CTO 50

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Most people don’t want to customize their software. And especially when there’s a polarizing change, everybody shows up to work wanting to do right by the people who are using your software all day. How will the structure of orgs change around them?

CTO Coach 221

CTO Coach Sales Hiring CTO Hire Software Review 221

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. If I spent a bunch of time, I could probably with some coaching get passably okay at management. And whether they start a new company or not, they sort of live as a user at the edge. So every software company that ever was has always said, "Our product is intuitive and easy to use."

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140