SaaStr

MAY 3, 2021

And importantly, you need to spend more time with your existing customers (vs. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely. You still need to spend 15-20% of your time in sales. Hire a VP of Finance or even a CFO Early if You Are Growing Quickly.

Part-Time VPE 284

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 284

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. Is it a time?

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

SaaStr

DECEMBER 23, 2019

“Juggling People, Processes, and Priorities: Leadership Lessons from Intuit, SurveyMonkey & Stitch Fix” with Heavy Bit GM Dana Oshiro Intuit CTO Marianna Tessel, SurveyMonkey CTO Robin Ducot and Stitchfix CTO Cathy Polinsky. ” When to Hire and When to Automate” with Zapier CEO Wade Foster.

CTO Coach 188

CTO Coach Engineering CTO Hire Development 188

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. Not hiring a full-time Chief Security & Compliance Offer. Didn’t matter. They were concerned.

Sales Hiring 174

Sales Hiring Enterprise CTO Hire CTO 174

SaaStr

NOVEMBER 11, 2022

Black Swan events. And the best one of all, if you didn’t see it, we did it at one of our digital events this year was Spencer Skates, CEO of Amplitude, one of my favorite SaaS CEOs. Your core models for sales, for marketing spend, for hiring and engineering and product. This episode is the first half of the session.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. We decided at that point to bite the bullet and say everything we’re going to do, whether it’s how we architect the software, how we go to market, how we actually contract everything is SaaS from here on out. Your big money is going to go into hiring your employees.

Startup 284

Startup CTO Hire Sales Hiring CTO Coach 284

SaaStr

MARCH 26, 2024

Before diving into your questions, you’ll want to head over to the link below and sign up for an exciting event coming up this week. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Give everyone x amount of money to go find the best one.

AI 299

AI Pricing Artificial Intelligence Scale 299

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. If you’re facing challenges winning the best candidates for your roles, or if you have a small number of roles and every hire really matters, then don’t miss this episode of Growth Stage. to working for smaller brands.

SMB 102

SMB Sales Recruiting Branding Sales Hiring 102

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I think I did this time and time again. I spend a lot of time going to events. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

Intercom, Inc.

APRIL 27, 2018

It can also be a great learning and growth opportunity – after all, outages and errors can be complex events to understand and remediate. But at the same time, being on call out of office hours is inherently disruptive to your life. You need to be ready to respond quickly and competently to an alert about something being broken.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

SaaStr

JUNE 26, 2024

Deals are contracting, not because of layoffs, but because people are managing budgets so tightly. It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. Maybe if you have the ex-CTO of Github, but that’s still a super speculative bet. in 12 months?

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

SaaStr

NOVEMBER 11, 2019

Though our second day of the event is focused on mythical creatures of all kinds, you’ll find that there are unicorns hiding in our agenda every day this year. Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. The Unicorns ??.

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 169

Scale Scaling CTO Hire Part-Time VPE 169

Valerian Tech

JUNE 5, 2023

The Role of Fractional CTO in Enhancing Cybersecurity A Fractional CTO can provide invaluable expertise and guidance in strengthening an insurance company's cybersecurity defenses. Partnering with a Fractional CTO brings the necessary expertise and guidance to enhance an insurance company's cybersecurity defenses.

Cybersecurity 52

Cybersecurity CTO Hire CTO compliance 52

SaaStr

NOVEMBER 21, 2019

I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. ” I’m kind of like, “Even if you make one or two sales in the next couple of months, with your VP sales, it’s going to take you three months to go and hire.”

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

Intercom, Inc.

OCTOBER 31, 2019

Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. There were about 1,400 people, just under a billion dollars in revenue, and I was hired as the CIO of the company with the mission of driving the productivity of the workforce. That was actually a pretty tall order at the time.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

Sales Hacker

JUNE 12, 2020

How to overcome no credible timing event. How to overcome no credible timing event (18:32). ? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? Down the road, you can say, “ I demand a two year contract. How to overcome no brand in market.

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

SaaStr

AUGUST 22, 2020

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. And then obviously, I think there’ll be more remote hiring in this environment. So, that’s effectively what we’re working on.

Sales Recruiting 210

Sales Recruiting Cloud CTO Hire Sales Hiring 210

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. We loved this one in particular, the importance of hiring, which he picked up at a side event Notion Capital ran. Full post. . Full post.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

AUGUST 13, 2019

No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “. Our philosophy and process on hiring. I’d rather think I’m building a bicycle for the mind than accept that I’m building a treadmill for the soul.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

MAY 2, 2019

That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? We just stayed the course, but we did and do have a recurrent revenue model, we had predictable revenues, we weren’t maybe hiring as fast as we would have otherwise, but we never had to lay off. We did not.

Scale 204

Scale Business Sales Hiring CTO Hire 204

Valerian Tech

JUNE 19, 2023

Healthcare companies face potential fines, lawsuits, and damage to their reputation in the event of a breach. By working with a Fractional CTO, healthcare organizations can access expertise and guidance in implementing comprehensive data security measures, reducing the risk of breaches, and protecting sensitive information.

Healthcare 52

Healthcare CTO Hire Data CTO 52

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Ask him about his thoughts on what companies are looking for in a RevOps role or where companies go wrong trying to hire/ build their RevOps function.). Alex Miller , Director of RevOps at Sendoso.

Scale 121

Scale Technical Cofounder Technical Advisors Sales Hiring 121

Sales Hacker

SEPTEMBER 20, 2024

The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer). The Operator founding team: This picture was taken at the launch happy hour event in San Mateo – Sophie shared a few more pictures here.

Technical Review 74

Technical Review Scale Technical Cofounder New CTO 74

SaaStr

AUGUST 15, 2020

I did an event with CIOs recently. From contract signature to launch. Touching it, playing with it in a way a CIO or CTO might not before? ” Loren Padelford: And so I’d applied for contracts. I have a one year contract. In many ways contracts are just as stupid. It’s interesting.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. What to look out for when hiring.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. So we’re hiring across the board, all departments. Before we finish up, I’d love to know, was there a key event in your career that helped you scale professionally? Caught your interest? SOC 2 compliance: A Beginner’s Guide. Liam: Brilliant.

Scale 211

Scale Software Review compliance Technical Review 211

Baremetrics

DECEMBER 7, 2023

You’ll probably want to include Contract Labor – R&D for any product-related contractors you work with. If you are a smaller team, I recommend not to categorize your CTO or the Sales Leader in G&A until they have at least a few people in their teams. Don’t forget the payroll’s subaccounts). Finally, add the software account.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Natalia Luneva

APRIL 30, 2021

3 Laura Grand-Hill, Event Marketing Manager at Airbase (Spend management software) says: “ Our community, Off the Ledger runs on Slack. Of course, our team is involved to an extent, and we have an external part-time moderator for support. These are always very easy to get published by journalists and bloggers. ”.

Marketing 98

Marketing Social Media SaaS New CTO 98

ProfitWell

JANUARY 2, 2020

Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Contract length. The length of a contract defines how often subscription payments recur. B2C contract length. B2B contract length.

B2C 52

B2C Subscription Payment Features Payments 52