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Co-founder and CTO Karim Atiyah came to SaaStr Annual to share how they got this rocketship … off the ground. His journey from consultant to coder to fintech founder offers a masterclass in what he calls “asymmetric outcomes” strategic bets where the potential upside dramatically outweighs the downside.
In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. Or churn will increase, NPS will stagnate and decline, and upsell and revenue retention will be a fraction of what it could be.
In SaaS, once you have even a few million in ARR, the #1 challenge is recruiting top-tier VPs and building a truly top-tier management team: SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. She can be your CTO forever.
Still, if you’re a business leader and your developers haven’t asked you these questions, look for a FractionalCTO to help navigate the critical early stage of development. Content Management How often will the application’s content need to change? A Product Manager? Do you rely on affiliates?
They hire a VP of Sales who doesn’t want to sell or learn the product. You also don’t want to hire a VP of Sales who won’t carry a bag. If you joined a startup at $2M and wanted to get to $6M with reps doing $400k, that VP of Sales would need to hire ten reps. 90% of the time, sales falls when a founder steps out of it.
The role of a FractionalChiefTechnologyOfficer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This includes identifying new technologies and innovations that can help the company achieve its goals and stay competitive.
There are many benefits to hiring a fractionalCTO, also known as a part-time or interim CTO. A fractionalCTO can bring a wealth of knowledge and experience to your organization without the added expense of a full-time executive.
As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. One thing is the timing.
Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. And the response was overwhelming. The question was not, “should we do this?”
Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!
ISO 27001 stipulates specific requirements for establishing, maintaining, and improving an organization’s information security management system (ISMS). The preparation costs To obtain an ISO 27001 certification, your organization needs to implement an Information Security Management System (ISMS).
When you treat your cloud provider as a fractional colo. Learning as a method to make the most of technical debt is a core value in the world of time-boxed development. It matters less whether time is allocated to manage technical debt within a single sprint, or a dedicated sprint in a release cycle.
In this article, we'll explore the benefits of DevOps for legacy businesses and how a FractionalCTO can help overcome the challenges of DevOps adoption. This may involve training employees, hiring new talent, and creating a culture of innovation. How can a FractionalCTO help legacy businesses implement DevOps practices?
A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. We have the formidable Claire Hughes Johnson, who is the chief corporate advisor at Stripe.
With the increasing prevalence of cyber threats, insurance companies must proactively manage cybersecurity risks. The Role of FractionalCTO in Enhancing Cybersecurity A FractionalCTO can provide invaluable expertise and guidance in strengthening an insurance company's cybersecurity defenses.
Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.
Pricing in a Time of Uncertainty. Steven Forth, CEO of Ibbaka, shares wisdom on managing pricing through the COVID-19 pandemic. Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings.
As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. She is a prolific writer on LinkedIn, giving out excellent tactical advice such as, how project management skills can help you immensely when creating a RevOps function. What doesn’t Asia do?
Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. We’ve got two sponsors, the first is Sapper Consulting.
Managing a technical team as a non-technical person [24:13]. The first sponsor is Sapper Consulting. Oh, and do all of this with less time. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning.
He spearheads various initiatives to promote innovation and excellence in product management. He’s founded the Product School, a global leader in product management education with over two million community members. Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. There’s more.
Increasing Efficiency and Streamlining Operations Efficiency is vital in managing the complex operations of a hospitality business. Technology integration enables automation and streamlines processes, leading to increased efficiency. Book a free consult today.
This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. It doesn’t necessarily mean that it’s part of everyone’s DNA, and I do recognize that.
Yes, I needed to replatform my blog, but I also needed a web presence for my new fractionalCTOing entity. In the end, I found a name that I think works well for both (ask me again in 5 years): Crafty CTO / craftycto.com for the entity, with the blog living at CraftyCTO.com/blog.
By analyzing order data, shipping times, and customer feedback, businesses can identify bottlenecks, streamline workflows, and recommend improvements. They can implement order management systems, shipping automation tools, and real-time tracking solutions to enhance order fulfillment efficiency. Book a free consult today.
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective. There are plenty of resources and advice on unlocking the secrets of the engineering management career path.
It allows developers to focus on writing code without worrying about infrastructure management. Edge Computing: Edge computing brings data processing and storage closer to the edge of the network, reducing latency and enabling real-time processing. It provides flexibility and scalability for cloud-native applications.
The company’s leadership should work to identify potential compliance gaps by analyzing data management practices, security protocols, documentation processes, and employee training programs. Book a free consult today. This allows them to pinpoint areas that need improvement.
You’ll probably want to include Contract Labor – R&D for any product-related contractors you work with. This means things like rent or the accountant fees, but also your C-level managers and their assistants. I’m not a CPA or a lawyer, and you should consult with yours before making any permanent changes to your books.
The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. The company even took $2.5M
Angus Davis: Mike was the VP of Technology, and my job was to build prototypes of next generation products that our group was dreaming up. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.
Co-founder Marketing Consultant Full-time Head of Marketing Here’s an overview of how the trust building process has differed in each capacity. When you report to yourself, the amount of time you save on reporting and explaining your decision making to others is hugely significant. What will be delivered, and over what timeline?
That led me down one final rabbit hole, but a very useful one, as I soon realized that Framework was a perfect fit for one of my fractionalCTO client’s “data science reporting and dashboard” needs.
Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.
Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Investors should immediately engage with the CTO to assess their technical capabilities and potential, as great CTOs can demonstrate their exceptional skills quickly. Is it sustainable?
Business consultants Human resource Consultants Lawyers Accountants. QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. Customers choose a product with one goal, and this goal evolves over time. Whatever suits the customer would be the right time.
You can follow Ben to manage your SaaS startup finances and calculate growth metrics accurately. Brad Feld is an active investor in the leading technology and software space. He is the managing director at Foundry Group, and his insights on technology startups are useful. You can follow him for SaaS insights. Liz Herbert.
Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier. Jay Snyder: Today I have to manage and track health and my customer success, right?
When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? So I was doing environmental consulting. We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook.
And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. Is their values fit?
We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years.
In short, we observe that Head, Director & VP of Growth titles are becoming more abundant, as are consultants around growth hacking but the "growth hacker" title is fading away. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. See GatherContent's manifesto ).
This all relates to a core Kellblog theme of ownership — who owns what — that I’ve explored in some of my most popular posts: What It Really Means to be a Manager, Director, or VP , which touches on the real differences between people operating at different levels. Hired CEOs: It’s the Board’s Company vs. It’s My Company to Run.
What other elements of the contract should startups really spend a lot of time focusing on? How can startups clearly and articulately present their plans for security, compliance and change management? And we mentioned all the same kind of change management and real efficient change management being important for CIOs.
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