SaaStr

JULY 10, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get best price tickets here!!! Which role should you hire for first? I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level.

Sales Hiring 265

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 265

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Developers hate opaque pricing. The contract size grows. What about leads?

Outsourced Development 215

Outsourced Development Underperforming Technical Team Development Part-Time VPE 215

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

USIO

JUNE 28, 2024

is committed to empowering businesses to build powerful enterprise grade applications without the need for extensive coding expertise,” said Ben Hubbard, CTO at ues.io. This will allow our users to streamline their workflows, improve customer experiences, and unlock new revenue opportunities.” application.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. If you’re facing challenges winning the best candidates for your roles, or if you have a small number of roles and every hire really matters, then don’t miss this episode of Growth Stage. Why are you looking for a new job?

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

Sales Hacker

FEBRUARY 17, 2021

After all, why make someone forcibly talk through budget and pricing if they clam up whenever the topic surfaces? For sales teams, they too must bring the right skill sets to the table, with the right tools (clubs) at the right time – all while staying laser-focused on the targets. Playing the right roles. Solution review.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. Deals are contracting, not because of layoffs, but because people are managing budgets so tightly. It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. What happened?

CTO Hire 148

CTO Hire AI Venture Capital Sales Hiring 148

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

B2B 173

B2B B2C Scale New CTO 173

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Scytale

FEBRUARY 10, 2025

That’s why, to get the most accurate price range, companies must consider the following charges. So naturally, depending on the current state of your ISMS, you may have your work (and pricing) increase. What happens if you add new services or locations? Your ISMS scope may expand and require additional auditing.

Systems Review 52

Systems Review Software Review CTO Hire compliance 52

SaaStr

APRIL 9, 2019

Quick recap: Keep your pricing simple. And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Take advantage of your VCs connections.

Sales Hiring 146

Sales Hiring Scale CTO Hire Marketing 146

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Sierra Nevada debuted at a time where light pale lagers were dominating the industry.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

User Pilot

AUGUST 17, 2024

He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. It isn’t the lack of team adoption or poor implementation of new tech. Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. That’s crazy!

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Table of Contents. There are so many things that can be evolved,” says Shklovsky.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps.

Scale 122

Scale Technical Cofounder Technical Advisors Sales Hiring 122

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?

Sales Recruiting 226

Sales Recruiting Development Team Review Technical Review Sales Hiring 226

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Thanks for everyone who took the time to write their impressions and share with the community. Don’t overextend your resources when testing new SaaS growth ideas. Hire Game Changers to Propel Growth. Full post. .

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space. Adam: The space itself is new, but it’s one that’s been hypothesized for some time. Caught your interest?

Scale 211

Scale Software Review compliance Technical Review 211

Crafty CTO

FEBRUARY 7, 2023

Back in 2019, I launched ThinkFractional.blog and took advantage of the opportunity to learn a new platform – Ghost. I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. New needs This time around, my requirements were a little broader.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. While there are many tactical elements to consider, the most successful pricing strategies are built on a strong, almost philosophical foundation: that your pricing needs to be a win-win that works for both your customers and your company.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Have they done something unique before?

Enterprise 82

Enterprise CTO Hire Startup Technical Cofounder 82

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Apply to Join Reforge ]. Real problems require real depth.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

Cloud 173

Cloud Scale Trends Machine Learning 173

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. One of the best examples of this type of sales is Netflix—its pricing strategy paved the way for many modern subscription platforms. B2C pricing.

B2C 52

B2C Payment Features Subscription Payments 52

Andreessen Horowitz

MARCH 20, 2024

And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. The constraint for Quora had always been the amount of time that high-quality answer writers had to answer questions. David George: Sure. Yeah, of course.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Prospecting tool for generating new leads.

Software 75

Software CTO Hire Scale New CTO 75

OPEXEngine

NOVEMBER 11, 2020

Drive new levers of growth. Through this work, it can drive new revenue opportunities. A health scoring system helps prioritize customer interactions, so your CS team can be more strategic with their time. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations.

Startup 91

Startup Scale Systems Review Technical Review 91

Sales Hacker

JANUARY 21, 2020

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we felt that we couldn’t fail them and fail these new customers coming in at the same time.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. The pricing for SaaS is much more complicated. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Experienced VPs with a track record of building successful companies have been hired across multiple functions.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50