SaaStr

DECEMBER 20, 2023

It was an administrative nightmare to get someone to sit for an hour, onboard, and get a solid result to personalize an interface for their instance of ZoomInfo. Today, triangulation is how people prioritize who they will reach out to — what’s happening on their list of accounts, if they’ve posted a job, if they’ve hired a new CTO, etc.

New CTO 316

New CTO Scale Sales Hiring CTO Hire 316

USIO

JUNE 28, 2024

is committed to empowering businesses to build powerful enterprise grade applications without the need for extensive coding expertise,” said Ben Hubbard, CTO at ues.io. Simplified Onboarding: Get merchants up and running quickly with Usio automated onboarding process, eliminating the need for additional staff. application.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

OCTOBER 24, 2022

Developer-led growth is like that, but a bit different, with characteristics around self-serve onboarding similar to freemium. They’re able to actually swipe a credit card, and what starts off similar to a freemium self-serve product can turn into a six-figure contract in just a few months. The contract size grows.

Outsourced Development 214

Outsourced Development Underperforming Technical Team Development Part-Time VPE 214

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 296

Part-Time VPE Technical Cofounder CTO Hire New CTO 296

Intercom, Inc.

APRIL 19, 2018

Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. He said, “I want to run less software, not more software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Who doesn’t love a good combo of ham, egg and cheese?

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. and onboarding new customers. See a useful background talk from their CTO Pini Reznik here ). Either way, focus your attention on the most important part of your architecture: how well does it serve the goals of your business?

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Tomasz Tunguz: Well, there’s two parts to the question. Excited to be back emceeing.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . Shipping quickly and securely. Continuous risk management.

Data 118

Data CTO Hire Technical Review Scale 118

Buffer Resources

DECEMBER 1, 2023

As part of my comprehensive Buffer onboarding — which had me up and running at full speed in a matter of weeks — I was tasked with setting up intro calls with the company executives.  ⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires. ” 12.

VP of Engineering 124

VP of Engineering Part-Time CTO New CTO CTO 124

Intercom, Inc.

AUGUST 13, 2019

No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “. To ensure that, we used this Kaizen-inspired process to develop guidelines and documentation around: Onboarding new people. Developing a career plan.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Baremetrics

MARCH 16, 2021

How could they build web infrastructure to onboard the next billion users to the fast approaching Web 3.0? QuikNode wants to see technology transform decentralized applications, smart contracts, decentralized governance, voting systems, and more. Building for the Evolving Internet For those who may not be familiar, Web 3.0

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. The best part? When done correctly, it’s a perfect way to enhance your user onboarding. Hire Game Changers to Propel Growth. CV templates by Canva. Black Swan test by Kazi.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. So we’re hiring across the board, all departments. The seatbelt goes on and it’s like breathing.

Scale 211

Scale Software Review compliance Technical Review 211

Upscope

JANUARY 5, 2020

Those heavy duty email users are signing up for it, tweeting about it and Superhuman now have a waiting list of users to be onboarded. They've built their marketing around the growing trend of user onboarding which links naturally to the service they provide. How did they get to this positioning? Summary of how to 8X your price.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

OPEXEngine

NOVEMBER 11, 2020

In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. Especially in the early days, keeping your scoring system simple and lean will help you: 1.

Startup 91

Startup Scale Systems Review Technical Review 91

Chart Mogul

JULY 1, 2020

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Andreessen Horowitz

NOVEMBER 28, 2023

We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. We’re sitting down with Klarna and they’re talking about onboarding merchants.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. This is because the lower the fragmentation, the harder it will be to get the relevant buyers/suppliers onboard and the lower the potential bargaining power of the marketplaces. Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

BetterCloud

AUGUST 11, 2020

We were days away from signing a big contract with an AV vendor to rehab the cafe space that we had to put on pause. I also want to streamline the onboarding and offboarding experience. Want more insights on how you can support a remote workforce in constantly changing times? How about from your team’s perspective?

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Chart Mogul

JULY 1, 2020

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SmartKarrot

OCTOBER 18, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Serve as senior-level advocate for all customer issues and provide ongoing management to ensure timely resolution. Complete and monitor the departmental budget for Relationship Managers.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 232

Sales Hiring Sales Recruiting CTO Hire Scale 232

SmartKarrot

AUGUST 16, 2022

These annual executive business meetings are a wonderful time to discuss contracts. Whatever suits the customer would be the right time. If the product is very technical, you can even include the CTO or such C-executives to get the best outcomes. Discuss terms of renewal. Things to Do while holding a QBR/EBR session.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 173

Scale Scaling CTO Hire Part-Time VPE 173

SaaStr

AUGUST 15, 2020

From contract signature to launch. Touching it, playing with it in a way a CIO or CTO might not before? Are you finding maybe quietly in the background, you need a little bit more services, a little bit more onboarding, a little bit more things that maybe weren’t anathema a couple years ago. I have a one year contract.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook. I met Molly, who was the COO at the time, Molly Graham.

Scale 252

Scale Sales Hiring Sales Recruiting Sales 252

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What would your advice be on onboarding those mega?corporates

Technical Advisors 232

Technical Advisors Scale Sales Hiring Sales Recruiting 232

SaaStr

OCTOBER 16, 2020

Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned. Paul Rosania: So let’s imagine I went to you as a CTO.

CTO Coach 221

CTO Coach Sales Hiring CTO Hire Software Review 221

Sales Hacker

FEBRUARY 18, 2025

Discussed in this Episode: When to hire your first account executives Key traits to look for in early sales hires Structuring compensation for first sales reps Should you ‘hire the buyer’ to be your sales rep? 31:55 Hiring for grit, curiosity & determination. What does Joe look like at that time?

Sales Hiring 99

Sales Hiring CTO Hire Scale VP of Engineering 99

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We hire remarkable people, and we give them a lot of freedom for how they’re going to get their work done. Who actually knows stuff and does things?”

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290

Sales Hacker

DECEMBER 10, 2024

I’m not going to claim to be the founder of Levelset, but that founding team, CTO, VP of customer experience, chief legal, our CFO, who kind of came later, but like that group, everyone stayed with the organization in executive roles the whole time. Let’s go hire somebody. I’ll hire the person.

Scale 116

Scale Sales Hiring Scaling CTO Coach 116