SaaStr

MAY 3, 2021

And importantly, you need to spend more time with your existing customers (vs. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely. You still need to spend 15-20% of your time in sales. You still have to define the future and present marketing positioning.

Part-Time VPE 284

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 284

SaaStr

MARCH 7, 2021

These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. And hire against it. More here.

Part-Time VPE 293

Part-Time VPE Sales Recruiting Sales Hiring Scale 293

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. But I’ve almost failed every time.”

CTO Hire 242

CTO Hire Sales Recruiting Sales Hiring Scale 242

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. Not hiring a full-time Chief Security & Compliance Offer. Didn’t matter. They were concerned.

Sales Hiring 174

Sales Hiring Enterprise CTO Hire CTO 174

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. We take so much pride in the work Intercom is doing to take a stand against racial injustice.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

AUGUST 2, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I retired from SunGard Treasury Systems as their CTO. It is much more painful to have to fire people and contract as a company than it is to grow. It’s an area that doesn’t get enough focus.

Startup 222

Startup CTO Hire Scale CTO Coach 222

SaaStr

SEPTEMBER 18, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Solution review. Have an action plan.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

SaaStr

NOVEMBER 11, 2022

Your core models for sales, for marketing spend, for hiring and engineering and product. He did a great presentation on how to set sales goals for his team and someone who’s been CRO of Brex from, I think maybe he was the tenth employee. And the best CTO I know in the world is the CEO. More likely than not, but barely.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I had my CTO and everyone would be like, “You can’t do this. For example, I referenced hiring a Chief Revenue Officer, Bill. This is never going to work.”

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

SaaStr

NOVEMBER 11, 2019

Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. After building their initial prototype, the team presented at Startup Weekend in Columbia and won. So, how do you choose amongst the stable of unicorns? The rest is history.

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

OpenView Labs

JULY 2, 2020

The core features of a product should present high value and when those features are progressively unlocked with something like tiered pricing, you increase the likelihood someone will pay. Drift’s Dave Gerhardt presents three examples of how companies have successfully or unsuccessfully tied pricing to the value of their products features.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

NOVEMBER 21, 2019

I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. ” I’m kind of like, “Even if you make one or two sales in the next couple of months, with your VP sales, it’s going to take you three months to go and hire.”

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Excited to be back emceeing. That was the start of the Month of Scale. I do my own reference calls.

CTO Coach 157

CTO Coach Sales Hiring Sales Recruiting CTO Hire 157

SaaStr

AUGUST 22, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? Justin Bedecarre: Well, that is the presentation for today. Justin Bedecarre. Aaron Levie.

Sales Recruiting 210

Sales Recruiting Cloud CTO Hire Sales Hiring 210

OpenView Labs

MARCH 17, 2020

When you ask average questions, you get average hires. If a potential senior hire has gotten so far as to talk with the CEO , she’s probably someone the company wants. Related: Are You Hiring for Culture Fit or Culture Add? For example, I met with a new client recently, the CTO of a fin-tech startup.

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. And we’re just collecting and aggregating this data and presenting it in a consumable way. What we present to our users is based on data. What we can present to employers is based on data. Are they hiring? That goes to the hiring manager.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Sales Hacker

JUNE 12, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. All right guys, welcome to the Sales Hacker’s Success Summit presentation, How To Close The Enterprise When You Are Just A Startup. I’m going to start the presentation today with a little disclaimer. What You’ll Learn.

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

SaaStr

MAY 2, 2019

Jonathan : And when you were articulating this message, tell me at what point did you feel comfortable presenting this to investors? That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Jonathan : Did you have to do any sort of big steps hiring wise?

Scale 204

Scale Business Sales Hiring CTO Hire 204

Neil Patel

JULY 7, 2021

Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? Do I need a platform to do all these things simultaneously and from one location? Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. She writes: It’s something that came up in a bunch of presentations during SaaStock, but Patrick Campbell had the numbers to back it up. Hire Game Changers to Propel Growth.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. From contract signature to launch. I have a one year contract. Bernadette Nixon.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. I had a weekly meeting with business analysts in which I had to present.

Sales Hiring 92

Sales Hiring Revenue CTO Coach CTO Hire 92

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. When that opportunity presents itself, jump at it and go.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Kellblog

JANUARY 29, 2020

Unlike those systems, our product integrates and leverages Excel as part of the solution; we use Excel formula language, Excel formatting conventions, and provide an Excel add-in interface that preserves and leverages your existing Excel knowledge. That takes a lot of hiring and on-boarding risk off the table. Completeness.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

NOVEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I just came out of Stripe, I just came out of Datadog, I came out of Fastly, I’m an engineer, I love the guy that was the CTO of Fastly who [inaudible 00:08:34] making it up. Sunil Dhaliwal.

Sales Recruiting 219

Sales Recruiting Development Team Review Technical Review Sales Hiring 219

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Desperate times call for Manual Automation.

Software 75

Software CTO Hire Scale New CTO 75

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. There’s no one size fits all method to improve diversity, and that presents a serious challenge.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 4, 2019

And the same customer challenges that we were being presented, which was: How do you scale? And what challenge that presented to us was how do we do that quickly. Megan Leuders: And when you were talking to CEOs and CTOs today, what do you believe is the biggest technology challenge that they are facing as a SaaS company?

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

Natalia Luneva

APRIL 30, 2021

Of course, our team is involved to an extent, and we have an external part-time moderator for support. 5 Sebastian Schaeffer, CTO at dofollow.io (B2B PR SaaS) says: “ Our community is primarily on Facebook and Linkedin and it has been live for over a year. But mostly our members help each other, and it works like a charm.

Marketing 98

Marketing Social Media SaaS New CTO 98