SaaStr

DECEMBER 20, 2023

In that case, is PLG cheaper for expanding the base than their sales-driven process? “I think it’s both if you look at scale,” Henry says. “PLG is cheaper, right? What technologies do they use? It can’t come from scaling something five years ago from 10 to 400 SDRs, but real innovation.

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New CTO Scale Sales Hiring CTO Hire 316

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Why did we choose them?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. Larger technology companies can pay more, offer more benefits, and provide a more marketable brand on a candidate’s resume. Why is it so hard for SMBs to hire the best talent when competing with big companies?

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 120

Scale CTO Hire CTO Coach Scaling 120

TurnKey Labs

MARCH 6, 2023

The fact is, not every company needs a Chief Technology Officer. Knowing how to hire a CTO is one thing—knowing when to hire a CTO is another. But if you’re reading this, chances are you’ve put together a strong team and dynamic product, and have realized you’re missing an integral piece of the puzzle.

CTO 57

CTO CTO Hire Technology Scaling 57

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. This felt natural at the time, as it was a lightweight way to scale our on call team and was consistent with our values that emphasized the importance of ownership. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

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Part-Time VPE Technical Cofounder CTO Hire New CTO 296

SaaStr

JANUARY 14, 2020

In that moment, I learned something very special about technology, and I also learned something very special about my relationship with learning. In fact, I wouldn’t be standing here on stage with you had we not evolved from that point in time, because I was teaching technology classes in a classroom, in a physical classroom like this.

B2B 173

B2B B2C Scale New CTO 173

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. The B2B SaaS arms race will be won by those who can consistently translate technical debt into development versatility: adding new features, integrating new data sources and workflow integrations, trying new technologies, retiring locked-in dependencies. DevOps transformation!

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Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Intercom, Inc.

OCTOBER 31, 2019

Short on time? Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. You can do amazing things.

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Artificial Intelligence Scale CTO Hire Technology 169

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. These two tools are bookending the extremes of a very long timeline of the relationship between humans and technology. A unified theory of technology. That’s how I think of myself.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

NOVEMBER 11, 2019

Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. Deep Dive Session: “The New Key Hire: Chief of Staff” with LaunchDarkly Chief of Staff Delores Brown. So, how do you choose amongst the stable of unicorns?

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

Stax

AUGUST 14, 2024

a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. Stax’s mission and commitment to unlock partner and customer success through its innovative technology really resonates with me,” said Krahl. “I Stax Payments , Inc., and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Want to see more content like this session?

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 145

Sales Hiring Scale CTO Hire Marketing 145

Scytale

DECEMBER 3, 2024

Penetration Testing Explained Imagine you hire someone to try to break into your business – not physically, but digitally. Automated Penetration Testing : Uses tools to quickly simulate attacks at scale, ideal for identifying known vulnerabilities before a more thorough manual test. What are Compliance Audits?

compliance 52

compliance CTO Hire Technical Review Software Review 52

Andreessen Horowitz

MARCH 20, 2024

The technology just wasn’t there. You can actually look at a lot of social networking technology as if it’s almost an alternative to AI. Everyone has their own special technology that they can add to the models. I remember trying to build some AI products in college, and it was just very difficult. Adam: Yeah.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Neil Patel

JULY 7, 2021

Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? A digital experience platform ties in data and AI learning technology to deliver seamless and multilayered touchpoints that are highly customized and relevant to each individual customer. Digital Experience Platform FAQs.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Scaling a sales team is not for the faint of heart – for one, it’s not even that much about selling. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Now, he is setting his sights on how to scale out a larger function with more specialist roles. Ask him about his thoughts on personalization at scale. He knows what he is talking about!

Scale 122

Scale Technical Cofounder Technical Advisors Sales Hiring 122

Sales Hacker

OCTOBER 8, 2018

Chris is a 20 year Silicon Valley veteran having launched the first part of his career at EMC before finding his way to Snowflake in 2013. At Snowflake, he was the first rep and single-handedly built the outbound-engine on the way to scaling the business from pre-revenue all the way past $150M+ in ARR. Show Agenda and Timestamps.

Scale 83

Scale Sales Hiring Sales Recruiting CTO Hire 83

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. You shouldn’t focus on “cutting edge technology”.

Software 75

Software CTO Hire Scale New CTO 75

Andreessen Horowitz

NOVEMBER 28, 2023

And I think when you’re as an entrepreneur, like you want to go solve a problem and it’s a lot of fun using technology to go and do that. So we were selling a payments technology to companies that didn’t necessarily know payments. Some went to other technology providers. We were deep payment nerds.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Membership combines cohort-based programs, with a year-round experience to help you learn, execute, and scale your career and your company. Advanced Growth Strategy. 16 Spring Programs Begin March 21.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. But then you’re relying on technology to answer questions that you need to be able to answer yourself.”. Just like your product—and your business—health scoring evolves. Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

BetterCloud

MAY 17, 2021

Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. For me, when I’m assessing good hires, I look for some key things that I think can survive any of those things. How we use them will change over time, but there is still a big need for that function and how that role thinks.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia is certainly not the first tech company to suffer from over-scaling, but their story is both unique and illuminating for a number of reasons. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

SEPTEMBER 8, 2020

Ways to use technology to help you sound less automated [26:01]. The platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every time, enabling personalization at scale. ” In terms of the technology, I don’t have the ability to build this technology.

Scale 93

Scale Artificial Intelligence Sales Recruiting Consulting 93

ProfitWell

OCTOBER 1, 2019

It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. In fact, that's probably better for everyone than if you found that out after they've been hired. Sales managers were the best reps.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. For companies to scale, it is a must-have role. Keep in mind that Chief Product Officers (CPO) are different from Chief Technology Officers (CTO) and Chief Marketing Officers (CMO). Some product vision statements include-. “to

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

SaaStr

AUGUST 15, 2020

There is a big set of trends happening right now, which is with the downturn and I tweeted this a while back like at the beginning of the downturn that like every customer is scrutinizing, do they really need this technology or not? I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right?

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

SaaStr

MARCH 26, 2024

Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. So, some will stop raising a round or two, and others will reach a level of scale where they’ll have to be very disciplined. It doesn’t matter until you’re at scale. Is SaaS dead right now?

AI 304

AI Pricing Artificial Intelligence Scale 304

SmartKarrot

FEBRUARY 16, 2022

Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. He writes on technology, enterprise, marketing, collaboration, and work culture. Brad Feld is an active investor in the leading technology and software space. Alex Turnbull. Brian Halligan. Casey Winters.

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VP of Engineering Scale SaaS Venture Capital 10