ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. You all have the best experience in solving the hardest problems; I can tell you that. We go extensively into the customer experience. We hire a third-party firm. We had to say: what does SMB want?

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

AUGUST 15, 2020

From contract signature to launch. They could just now start experimenting. Touching it, playing with it in a way a CIO or CTO might not before? And does that kind of validate how we think about user experiences? We are still heavily oriented to SMB and to entrepreneurs. I have a one year contract.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273