SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. hiring in-house talent). The right technology ensures sales tax doesn’t become a hindrance and allows you to keep doing what you do best — serving your customers. . For example, you hire a developer to move you over to an ERP like NetSuite.

Merchant Services 205

Merchant Services Technical Review Scale Sales Hiring 205

SaaStr

JULY 14, 2022

The day our trucks started rolling into the venue, we got the call the county was closing and immediately locking down due to the emerging outbreak of COVID-19.We We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS.

Scale 310

Scale Sales Recruiting CTO Hire New CTO 310

SaaStr

MARCH 26, 2024

Many tech veterans don’t want to work anymore, and we can’t afford folks who want to work 10 hours a week and make six figures. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Will It Affect Entry Level Jobs? We’ll see,” Jason says.

AI 302

AI Pricing Artificial Intelligence Scale 302

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 263

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 263

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. Larger technology companies can pay more, offer more benefits, and provide a more marketable brand on a candidate’s resume. Why is it so hard for SMBs to hire the best talent when competing with big companies?

SMB 99

SMB Sales Recruiting Branding Sales Hiring 99

User Pilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. Third, review the critical areas where reps may need the most support. Seller (Ham): I’ll help build rapport, set the upfront contract and handle next steps towards the end of the call.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

Scytale

DECEMBER 3, 2024

Penetration Testing Explained Imagine you hire someone to try to break into your business – not physically, but digitally. If penetration testing is like hiring a hacker to test your defenses against security threats, then a compliance audit is like inviting an official inspector to verify whether you’re playing by the rules.

compliance 52

compliance CTO Hire Technical Review Software Review 52

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. You don’t have time and it’s not that environment. Excited to be back emceeing.

CTO Coach 159

CTO Coach Sales Hiring Sales Recruiting CTO Hire 159

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Sales Hacker

SEPTEMBER 20, 2024

star rating on G2 backed by over 7,300 verified reviews. and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 If you’re looking to hire incredible startup talent, reach out to our search firm partner as a resource: Integrity Power Search (IPS).

Technical Review 74

Technical Review Scale Technical Cofounder New CTO 74

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. So to see it evolve and to have been a part of it this whole time is super rewarding.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. . Shipping quickly and securely. Continuous risk management.

Data 118

Data CTO Hire Technical Review Scale 118

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 112

Outsourcing Services Sales Hiring CTO Hire Technical Review 112

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Hiring managers are also just trying to sell as well. And where you were spot on is that this is not a review site. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Valerian Tech

FEBRUARY 10, 2023

They are based on blockchain technology, a decentralized ledger that records transactions across a network of computers. Cryptocurrencies have gained popularity due to their potential to offer greater privacy, security, and decentralization compared to traditional fiat currencies.

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

SaaStr

NOVEMBER 13, 2020

I just came out of Stripe, I just came out of Datadog, I came out of Fastly, I’m an engineer, I love the guy that was the CTO of Fastly who [inaudible 00:08:34] making it up. Just like a whole bunch of people said, “I’ll never hire remote.” And all of a sudden they’re like, “I guess, I could hire remote.”

Sales Recruiting 222

Sales Recruiting Development Team Review Technical Review Sales Hiring 222

Baremetrics

MARCH 16, 2021

This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 143

Sales Hiring Scale CTO Hire Marketing 143

Sales Hacker

JUNE 12, 2020

If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. It’s helpful early on.

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

OpenView Labs

JULY 2, 2020

Why You Need to Review Your Pricing Strategy Today (and How to do it Right). Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Startup Tips for Enterprise Software Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. No unexpected costs. No sliding scale.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Valerian Tech

MAY 30, 2023

By leveraging data analytics, e-commerce companies can optimize shipping methods, reduce delivery times, and minimize errors, resulting in improved customer experiences, positive reviews, and increased customer loyalty. Book a free consult today.

CTO Hire 52

CTO Hire Data Business CTO 52

OpenView Labs

MARCH 10, 2020

While the CTOs may be directly involved in the purchase decision-making at the startup and SMB organizations, the role of the CTO at larger organizations can be very different, and not all CTOs look the same. “A A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

Enterprise 52

Enterprise Software Review CTO Hire Software 52

OPEXEngine

NOVEMBER 11, 2020

When a team implements a system at a later stage, they buy some giant tech solution, hoping it will fix all their problems,” says Bryce Delgrande, Manager of Customer Success at Shoobx. But then you’re relying on technology to answer questions that you need to be able to answer yourself.”. This is where tech comes in. “At

Startup 91

Startup Scale Systems Review Technical Review 91

ProfitWell

JANUARY 2, 2020

Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Custom pricing makes more sense for B2B customers due to the specific needs of enterprise businesses. Contract length. B2C contract length.

B2C 52

B2C Subscription Payment Features Payments 52

Crafty CTO

APRIL 17, 2023

.” Here’s a summary from phind.com , a ChatGPT-backed web search similar to (but better than, in my opinion) Bing Chat: In the Expanse series, “the churn” is a term used to describe the cycle of chaos, change, and upheaval that the characters face due to various factors such as political, social, or criminal turmoil.

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

SaaStr

JANUARY 28, 2025

When the time comes that you get an offer, dust this post off. Understand Buyer Motivations: Know whether the acquirer values your tech, team, or revenue to align your pitch. Is it tech, because they are behind? This is the most common from Big Tech Cos. Because they could build it, but that would take time.

Technical Review 276

Technical Review CTO Hire CTO Cloud 276

Upscope

JANUARY 5, 2020

Is sending and receiving mails a new shiny technology? They re-launched their product and got rave reviews. If you position around "time saved" you lose money Jason Cohen has built and sold several companies and is the Founder and CTO of WP Engine. How is Superhuman positioned? Is Superhuman an email client?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Crafty CTO

JULY 21, 2023

I wouldn’t be surprised if Amazon does as well …Apple is the big laggard in terms of big tech and complex neural network models. They want to own the whole stack, and will want to have their own secret source as part of it. yellow_postit) Apple is a complete laggard in this space due to years of restrictions on research.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40

Point Nine Land

APRIL 9, 2021

Round size: $1–4m Average pre-money valuation: $4–12m The wide range in round sizes and valuation is due to the fact that seed-stage can also include pre-seed rounds or pre-product businesses as well as those that have demonstrated some great initial traction. What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. In fact, that's probably better for everyone than if you found that out after they've been hired.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SmartKarrot

AUGUST 16, 2022

While some may be doing these reviews, the bottom line is whether they are necessary. Why do some experts consider QBRs to be a waste of time? The Quarterly Business Review is a quarterly business meeting where stakeholders meet to discuss KPIs and goals. Whatever suits the customer would be the right time. What are QBRs?

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Harry and Jason did a deep dive on this and so much more here: Intro (00:00:00) Seed investing is broken due to limited founders capable of triple-digit growth. Is it sustainable?

CTO Hire 295

CTO Hire Development Team Review Software Review Technical Review 295