Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. What is PCI DSS? Candice explains the basics of PCI DSS. The shift to PCI DSS 4.0

Payment Services 113

Payment Services Merchant Services Payments compliance 113

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! Go Yankees!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

SaaStr

JULY 30, 2024

Developers are much more likely to listen to a neutral person than a sales or marketing person. At the same time, if they want to integrate with Stripe for payments, you need to have that. That might be the VP of Engineering, the CTO, and maybe even the CISO, CIO, and CMO. How do I learn about this product?

Underperforming Technical Team 276

Underperforming Technical Team Enterprise Scale Payments 276

FastSpring

DECEMBER 22, 2020

While much of this was fueled by the strength of their offerings and the rise in ecommerce as a whole, at FastSpring, we rolled out a program to proactively assess and help optimize all facets of our customers’ ecommerce experience and rolled this program out to many of our largest customers. We acquired SalesRight.

Payment Methods 129

Payment Methods Payment Services Payment Solutions Payments 129

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. We wanted to provide value to other players in the payments ecosystem, so we launched PayFac solutions in 2019.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Baremetrics

MAY 4, 2020

The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. I’m talking about involuntary churn. Just how much damage is involuntary churn causing?

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. When you optimize application logic with DBMS stored procedures (thanks, Oracle) or object-relational mapping. Learning as a method to make the most of technical debt is a core value in the world of time-boxed development. The inputs to learning are speeding up fast.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Another good example is from my own personal experience at my last job at Stripe.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. In a nutshell, look at how much revenue you want to earn from each customer and the methods you want to use to attract your customer to build a better pricing strategy. Interesting data compiled by Ibbaka.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. I’m more of an infrastructure person. Why don’t you put them on a card?

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. For example, as a lead is nurtured and converts to become a customer, you might need to: Integrate payments (Stripe). They might have focused on different areas, but applying the scientific method to marketing is not new.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. You take as long as you need.

Sales Hiring 226

Sales Hiring Sales Recruiting CTO Hire Scale 226

Baremetrics

MARCH 16, 2021

While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Reduce failed payments.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Who is this person? Excited to be back emceeing. That was the start of the Month of Scale.

CTO Coach 157

CTO Coach Sales Hiring Sales Recruiting CTO Hire 157

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. The biggest, in August, we turned 10.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

JANUARY 21, 2020

Angus is an amazing person — who never went to college. Angus is an amazing person — he never went to college. In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. Show Introduction [00:09].

Payment Methods 62

Payment Methods Scale CTO Coach SMB 62

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Don’t trust technology with your finance expenses? Unlimited expense tracking and reporting from Gmail, Outlook, mobile app, Slack, phone gallery, mileage, and Per Diem. Personal card management. Personal card management.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Chargify

OCTOBER 4, 2017

Unnecessary revenue leakage occurs through failed and delinquent payments. Robert Kern, CTO & Co-Founder, PredictHQ. Lenin Batista, Co-Founder & CTO, SprezzaBox. All of which had built their recurring billing logic on top of payment gateways including Authorize.Net, Braintree, and Stripe.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. You can’t go and raise an A off that, and I think a good investor can also say, “Well, it’s a known that you can probably hire a good sales person. Don’t be that person.

New CTO 174

New CTO Sales Hiring B2C CTO Hire 174

Chart Mogul

MARCH 9, 2020

Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. On top of requiring a separate 2-person team to support this homegrown solution, they also had a hard time collecting and trusting the data in Looker.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Valerian Tech

JULY 5, 2023

Improving Customer Experience through Technology Delivering exceptional customer experience is paramount in the hospitality industry, and technology plays a crucial role in enhancing guest satisfaction. This data can be leveraged to provide personalized experiences, targeted marketing campaigns, and tailored offerings.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Sales Hacker

JUNE 12, 2020

First strategy here is to build the relationship on a human level , and I think one element of that is you’ve got to get in person. It doesn’t always have to be in person, but at the very least you’ve got to utilize video and you’ve got to utilize personal charisma and you’ve got to build trust with that person.

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Curious how he felt reflecting on the decision to raise angel money - a decision that ultimately resulted in Wistia needing to take on $17M in debt - I asked Wistia Co-founder and CTO Brendan Schwartz if he’d do anything differently.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Chart Mogul

MARCH 9, 2020

Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. On top of requiring a separate 2-person team to support this homegrown solution, they also had a hard time collecting and trusting the data in Looker.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. And also my personal life, my wife and we, well luckily I found out we were pregnant but we were having twins.

Sales Recruiting 227

Sales Recruiting VP of Engineering Scale SaaS Payments 227

SaaStr

DECEMBER 13, 2019

Yousuf Khan: Well, the CIO is fundamentally owning the business technology function of the company. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. And how do you advise founders to think about upfront payment for multi-year deals?

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together. He saw something.

B2B 173

B2B B2C Scale New CTO 173

OnStartups

JULY 7, 2021

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. Is your title CTO? Dharmesh: Yes, CTO. It's the thing that I spend pretty much all of my non-family time, non-personal time on. Sam: Got it. Shaan: Yeah.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. Is your title CTO? Dharmesh: Yes, CTO. It's the thing that I spend pretty much all of my non-family time, non-personal time on. Sam: Got it. Shaan: Yeah.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

User Pilot

MARCH 30, 2025

Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Pre-filled or suggested actions based on users jobs-to-be-done (JTBD) : Personalize their experience from the start, guiding them toward meaningful actions. What is your role?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Sales Hacker

DECEMBER 10, 2024

52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25) 52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25)

Scale 114

Scale Sales Hiring Scaling CTO Coach 114

Scytale

APRIL 9, 2025

If youve ever experienced downtime on your website, you know how frustrating it can be when things arent available as they should be. Cryptographic Controls Encrypting sensitive data, like customer payment information, to protect it from unauthorized access during storage or transmission. Thats where Scytale comes in.

Technical Review 52

Technical Review Payment Services Data Payment Solutions 52

Scytale

DECEMBER 22, 2024

NIS2 Explained On the other hand, DORA (the Digital Operational Resilience Act) is all about ensuring that financial entities – banks, insurance companies, payment providers, etc. Scytale streamlined the process by providing expert-driven technology.

Payment Services 52

Payment Services Cybersecurity compliance Transportation 52

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. Highlights: 07:53 What happens when commercial scale outgrows your technical scale.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 150

VP of Engineering CTO Hire Technical Review Sales Hiring 150