FastSpring

DECEMBER 22, 2020

On average, our customers’ revenue grew by nearly 20% relative to 2019. We experienced the strength and resiliency of the digital ecommerce economy. As the pandemic hit, we, like most businesses, prepared for the worst. For the first time, we will process over ten million transactions in 2020. We acquired SalesRight.

Payment Methods 126

Payment Methods Payment Services Payment Solutions Payments 126

Baremetrics

MAY 4, 2020

And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. When business-critical applications move out of the data center with “lift and shift”. When you optimize application logic with DBMS stored procedures (thanks, Oracle) or object-relational mapping. Bottom-up cost transparency is a key feature of any public cloud platform.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Their job is to enable go-to-market teams through "joining the dots" between tools, teams & data, optimizing the business rules that drive growth. Selling has changed since Predictable Revenue was published.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. I’m more of an infrastructure person. Why don’t you put them on a card?

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Baremetrics

MARCH 16, 2021

While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Reduce failed payments.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. On top of requiring a separate 2-person team to support this homegrown solution, they also had a hard time collecting and trusting the data in Looker. How was that possible?

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. You take as long as you need.

Sales Hiring 231

Sales Hiring Sales Recruiting CTO Hire Scale 231

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. For companies who build their own billing integration, they ultimately invest substantial resources in ongoing development work and an arsenal of various third party tools to keep up with their growing needs.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. There is a problem if you and your business are still relying on paper trails and old-school bookkeeping to manage your expenses. Don’t trust technology with your finance expenses? Personal card management.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Valerian Tech

JULY 5, 2023

Improving Customer Experience through Technology Delivering exceptional customer experience is paramount in the hospitality industry, and technology plays a crucial role in enhancing guest satisfaction. Increasing Efficiency and Streamlining Operations Efficiency is vital in managing the complex operations of a hospitality business.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. If I look at where we’ve invested in companies, we’ve done a Series A where there’s no revenue and we’ve done a Series A where there’s mid-single digit recurrent revenue.

New CTO 181

New CTO Sales Hiring B2C CTO Hire 181

Sales Hacker

JANUARY 21, 2020

Angus is an amazing person — who never went to college. Angus is an amazing person — he never went to college. In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. Show Introduction [00:09].

Payment Methods 62

Payment Methods Scale CTO Coach SMB 62

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. On top of requiring a separate 2-person team to support this homegrown solution, they also had a hard time collecting and trusting the data in Looker. How was that possible?

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Sales Hacker

JUNE 12, 2020

First strategy here is to build the relationship on a human level , and I think one element of that is you’ve got to get in person. If you want to extract significant budget from companies when you yourself are a small business, it is inefficient to try to do that over digital means. “ Build relationships (01:46).

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Curious how he felt reflecting on the decision to raise angel money - a decision that ultimately resulted in Wistia needing to take on $17M in debt - I asked Wistia Co-founder and CTO Brendan Schwartz if he’d do anything differently. in 2014 - 60% of which came from Collaborative Fund.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

APRIL 18, 2019

Join G2 Crowd CEO Godard Abel for a session on the secrets to the top-rated vendors on G2Crowd, AppExchange, and other platforms. And even back then everyone was worried about getting Amazon which we still are 20 years later and many of us are still getting Amazon, but he said, “My pump business is not going to get Amazon.

Sales Recruiting 232

Sales Recruiting VP of Engineering Scale SaaS Payments 232

SaaStr

DECEMBER 13, 2019

Yousuf Khan: Well, the CIO is fundamentally owning the business technology function of the company. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Number two, as a result, they have a much better impact on the revenue side.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders. .” He saw something.

B2B 173

B2B B2C Scale New CTO 173

OnStartups

JULY 7, 2021

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. Is your title CTO? Dharmesh: Yes, CTO. It's the thing that I spend pretty much all of my non-family time, non-personal time on. Sam: Got it. Shaan: Yeah.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

It's going to trigger every OCD person that watches this [inaudible 00:00:35]. You've probably become a worse person. You seem like a pretty good person. Is your title CTO? Dharmesh: Yes, CTO. It's the thing that I spend pretty much all of my non-family time, non-personal time on. Sam: Got it. Shaan: Yeah.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

User Pilot

MARCH 30, 2025

Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. If retention slips, you end up overspending on acquiring new users instead of growing revenue from those you already have. How do you calculate user retention? What is your role?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Sales Hacker

DECEMBER 10, 2024

Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) 29:06) The importance of sales playbooks and codifying the sales process. (35:30) 52:25) Why in-person sales environments are crucial for early-career development. (53:46) That was the business. Feeling that AI FOMO?

Scale 114

Scale Sales Hiring Scaling CTO Coach 114

Scytale

DECEMBER 22, 2024

NIS2 Explained On the other hand, DORA (the Digital Operational Resilience Act) is all about ensuring that financial entities – banks, insurance companies, payment providers, etc. Resilience vs. Scytale streamlined the process by providing expert-driven technology.

Payment Services 52

Payment Services Cybersecurity compliance Transportation 52

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. And so I joined the business as it was. 22:16 The best ways to measure customer trust.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 157

VP of Engineering CTO Hire Technical Review Sales Hiring 157