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Usage-Based Revenue Models: Successes and Pitfalls from Checkr COO Lindsey Scrase on CRO Confidential

SaaStr

Naturally, their first customer was DoorDash and the quickly captured 95% of the gig economy market in their early days. When Lindsey joined, she inherited an already built-out self-serve/PLG model for small businesses and a mid-market and enterprise sales, customer success, and post-sales team.

Revenue 293
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The State of Subscription Apps with RevenueCat’s CEO Jacob Eiting and Growth Advocate David Barnard

SaaStr

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

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Thanks to BEE, ChurnZero, Laika, Quolum, and Stax for Sponsoring SaaStr Annual 2022!

SaaStr

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Stax is an industry-leading payments technology provider that is revolutionizing the payments processing experience completely. The post Thanks to BEE, ChurnZero, Laika, Quolum, and Stax for Sponsoring SaaStr Annual 2022!

Stax 54
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The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable

Blulogix

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

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A data-driven framework for customer success renewals forecasting

ChurnZero

Customer teams have more data at their fingertips than ever before. What do our CS leaders and teams do with mountains of historical, behavioral, and customer journey data? Weve outlined a process for data driven customer success renewals forecasting, plus some extra tips on how ChurnZero can help.

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Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more

Intercom, Inc.

In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. Upgrade your customers’ experience with more targeted personalized communications.

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Thanks to Skyflow, Expensify, Avoma, and Snyk for Sponsoring SaaStr Annual 2022!

SaaStr

Skyflow ’s data privacy vaults deliver security, compliance, and governance via a simple API. Expensify is a payments superapp that helps individuals and businesses around the world simplify the way they manage money. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors.

Payments 273