SaaStr

AUGUST 2, 2021

Also, they had a direct sales team mainly selling to enterprises in a top-down sales motion. “[The The sales team] saw the partners as competition because many of the partners had big practices with the incumbents…and we would have to compete with them deal-by-deal and win based on our technology.”.

Outsourcing Services 287

Outsourcing Services Scale Scaling Outsourced Development 287

Kellblog

JULY 8, 2020

Waiting too long to create Customer Success and give it renewals. After you have five customers, you need to implement Customer Success for renewals and upsells so Sales can focus on new logos. Pricing that doesn’t match the sales channel. Make it work. (DK:

Sales Hiring 143

Sales Hiring Startup Software Review Enterprise 143

OpenView Labs

MARCH 15, 2019

For the uninitiated, channel sales refers to the process of partnering with third parties to get your product into the end user’s hands. Part of the appeal of this approach is that it’s a very effective way to scale revenue without having to go through the expense and effort of scaling your direct sales team.

Sales Recruiting 85

Sales Recruiting Scale Sales Hiring Underperforming Technical Team 85

OPEXEngine

FEBRUARY 22, 2022

This reality influences their go-to-market (GTM) strategy, which relies on a lower overall sales and marketing budget and a higher mix of marketing to sales spending. Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SmartKarrot

AUGUST 21, 2020

Role: Senior Customer Success Manager Location: Newyork, US Organization: Amplitude As a Senior Customer Success Manager, you’ll work with high-growth Corporate accounts to make sure that their mid-market/commercial customers are successful in achieving their product goals. Apply here: [link].

Customer Success 10

Customer Success Sales Recruiting Direct Sales Team Forecasting 10

SmartKarrot

JUNE 11, 2020

Role: Customer Success Manager- West Location: Los Angeles, CA, US Organization: Delphix Delphic is looking for someone who can converse effectively with technical customers, internal teams, business process owners and executives. Own and drive the whole customer lifecycle. Apply here: [link] Role: Sr.

Customer Success 10

Customer Success Sales Recruiting Direct Sales Team Forecasting 10

Sales Hacker

JANUARY 13, 2021

Product management, engineering, customer success, sales, and marketing groups will weigh in on the decision-making process. In building an OEM channel, there can be internal competition between your direct sales force and your OEM sales force because end-customers can also be potential OEM customers.

Payment Solutions 89

Payment Solutions Payments Software Review Enterprise 89