OPEXEngine

FEBRUARY 13, 2020

Underlying all the functional processes are myriad systems supporting and handing off each business activity to the next step, from quote to cash, from customer interview to product development to customer engagement analytics in the product. The CRO leads Sales, Marketing, and Operations, plus often Customer Success.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

OPEXEngine

NOVEMBER 11, 2020

To outline a hands-on, effective approach to customer health scoring, Underscore VC sourced insights from the Customer Success Core. After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

SmartKarrot

OCTOBER 29, 2021

Customer success careers have become the buzzwords in the business environment. The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This very reason makes them the most powerful voice of the customer. Definition of C-Suite.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SmartKarrot

FEBRUARY 16, 2022

He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. She is active on LinkedIn, where she helps SaaS companies optimize their customer acquisition, demand generation, product positioning , and growth plans. Alexander Theuma. Asia Orangio. Ben Murray.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

Sales Hacker

DECEMBER 10, 2024

I’m not going to claim to be the founder of Levelset, but that founding team, CTO, VP of customer experience, chief legal, our CFO, who kind of came later, but like that group, everyone stayed with the organization in executive roles the whole time. Let’s go hire somebody. I’m not a founder.

Scale 116

Scale Sales Hiring Scaling CTO Coach 116