SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. Software is just one thing of all the value you need to deliver to a customer. And service many times means it’s human beings doing it.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

Intercom, Inc.

JULY 11, 2019

Even as the company begins to expand, it’s important to prioritize these one-to-one conversations because understanding how your users interact with your product is actually the key to healthy growth. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

yoursales

JANUARY 28, 2022

Smart Scheduling. Screenshare, Demoing, Conference Calls. Social Selling. Team Communication. Video Sales Engagement. Web Visitor ID/Tracking. Sales Growth Hack Tools. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

SaaSOptics

APRIL 7, 2022

How do they benefit SaaS companies, and what tools are needed to implement a successful freemium offering? What is Product-Led Growth (PLG)? ” In other words, the product sits at the center of all growth-related activities under a product-led framework. Not exactly. What Does Freemium Mean in Business?

Business Model 74

Business Model Payment Features Business SaaS 74

User Pilot

OCTOBER 26, 2021

Using data and customer success stories , you’ll need to identify your Aha moments, Activation points, and ways of optimizing engagement to promote retention that will lead you to identify your North Star metric in four steps. It must be something that points to growing revenue, profit, and customer realization of value.

B2C 98

B2C Metrics B2B Retention 98

User Pilot

AUGUST 30, 2023

Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. The event is for anyone responsible for driving growth for their product. She’s also a bestselling growth hacking instructor (70k+ students) and has a GTM book coming out soon. Save your spot!

Scale 105

Scale Growth Hacking AI Consulting 105