Remove Customer Success Remove Identity management Remove Investment
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Fast to Set Up, Easy to Use: How BetterCloud Delivers Time to Value within Weeks

BetterCloud

There’s a lot to think about when making an investment in a new SaaS management platform. So here, we’ll go over: The definition of time to value and why it’s crucial How to evaluate a SaaS management platform’s time to value What helps BetterCloud customers speed time to value to quickly achieve a positive return on investment.

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Guide to Patient Portal Development for Healthcare Providers

How To Buy Saas

Why Invest in a Patient Portal? Identity management: Enable single sign-on across patient portal, EHR, and other provider applications to reduce friction and allow unified patient profile access. Ensure adequate implementation, training, and post-launch customer success processes are available.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

100+ existing customers pay more than $1M + and the others are exploring and contributing to some revenue. Both the segments are quickly growing and the turning factor is the customer growth where the whales are at 110% and overall is 84% YOY. Know more: How can VP of Customer Success get to 125% Annual Recurring Revenue (ARR ).

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The Power of Simplicity: How Auth0 Takes on Complex Identity Challenges with a Developer Approach

OpenView Labs

I co-authored a couple of books about modern identity management, which we published in 2009 and 2011. The experience made it really clear to me that the issue of identity was getting bigger and becoming more complex as emerging technologies created new scenarios and needs. The Power of a Product-led Approach.

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How Companies do Software Training and Onboarding

Upscope

They'll never refine and perfect the app like a more focused organisation where the investment in getting it right comes from the very top of the company. It's almost like a UX analytics, Customer Success and Product Management app combined with a DAP. Read more on Okta's numbers here. Pendo Pendo.io

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Revealed: 6 Account Management Best Practices for B2B Companies!

SmartKarrot

Since this is a corporate decision, you should consult with other departments of the organization, like the marketing team, a customer success team , and business stakeholders. That means favoring customization above generic. Track customer objectives and value and showcase them on a regular basis. It is done.

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10 Inspiring Advocacy Marketing Examples from Top Companies

SmartKarrot

This campaign helped Urban Outfitters increase interaction with existing customers and build trust among potential customers without spending on advertising campaigns. Okta, an identity management company, crafted a unique way of advocacy marketing back in 2016. Okta Ozone” by Okta. Final Thoughts.