Remove Customer Success Remove Identity management Remove Payment Methods
article thumbnail

Guide to Patient Portal Development for Healthcare Providers

How To Buy Saas

A patient portal is a secure online website that gives patients convenient 24/7 access to their personal health information and medical records from anywhere with an internet connection. Referral management: Allow patients to submit online physician referral requests and automatically populate relevant medical history data.

article thumbnail

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Both the segments are quickly growing and the turning factor is the customer growth where the whales are at 110% and overall is 84% YOY. Why is it important?