FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

ChurnZero

MARCH 22, 2022

Customer friction points are any obstacles that stand between the customer and what they want — think clunky checkout processes, complicated phone menus, or any steps that feel extra and unnecessary. Reducing customer friction points means minimizing effort for your customers and, in the long run, maximizing revenue for you.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Technical Review 98

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. What is Typeform?

Payments 95

Payments Payment Methods SaaS Payments Payment Solutions 95

Stax

JUNE 18, 2024

However, the intricacies of managing customer subscriptions correctly can be incredibly time-consuming and complex, especially for startups and small businesses that don’t have a team of accountants or customer success managers. In fact, 70% of customers now expect websites to include a self-service function.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

Totango

FEBRUARY 9, 2022

Payment Gateways. Making it easy for customers to pay is critical for effective renewal. Payment gateways give your customers online payment options and allow you to connect your website to payment processors and credit card networks. Customer Success Management Software.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

User Pilot

APRIL 29, 2024

In contrast, a customer segmentation survey focuses on existing customers and their characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. Segmentation survey built in Userpilot.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

ChurnZero

MARCH 22, 2022

Customer friction points are any obstacles that stand between the customer and what they want — think clunky checkout processes, complicated phone menus, or any steps that feel extra and unnecessary. Reducing customer friction points means minimizing effort for your customers and, in the long run, maximizing revenue for you.

Payment Methods 52

Payment Methods Payment Services Payment Solutions Technical Review 52

Subscription Flow

NOVEMBER 13, 2023

Additionally, the platform provides around-the-clock assistance through live chat, email, and phone support. Customers transitioning from legacy systems can benefit from SubscriptionFlow’s free onboarding services. The tiered plans offer 25, 50, and 75 free onboarding hours.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

User Pilot

AUGUST 29, 2021

Amplitude is a Digital Optimization System used by the most highly valued brands and disruptive teams to better understand and personalize their digital products in order to maximize the business value of their product innovation. This could be something as simple as pressing a button or making a payment. Dedicated customer success.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Payment Services 98

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

AUGUST 29, 2022

When planning your product, do not just think about what is cool for you as an engineer or designer; think about how it will impact your customers’ lives and make their lives easier and better. Personalize your product. Netflix has built a great customer support experience for its customers.

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

FastSpring

OCTOBER 23, 2024

Because of these developments, mobile game companies are investigating more options for monetizing their games than just the App Store or Play Store. So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge?

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

SaaStr

MARCH 13, 2020

Why does Harry believe investing in customer success is far more important than customer acquisition? * He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. Do you have to invest in it from Day 1?

SaaS Payments 250

SaaS Payments Payment Methods Finance Payments 250

How To Buy Saas

MARCH 3, 2025

So, whats in store for 2025? And It Doesnt Stop There… Retail SaaS helps stores track inventory, personalize promotions, and optimize pricing. Education SaaS enables personalized learning, student tracking, and AI-driven tutoring. Now, customers get custom product recommendations in real-time, increasing sales.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52