Remove Customer Success Remove Payment Methods Remove Sales
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The Rise of Vertical SaaS: Achieving 110% NRR from SMBs with Mangomint’s CEO

SaaStr

Now, there’s payroll processing, payments online or in person, recurring billing, and so on — effectively expanding the market and TAM. For restaurants, it’s the back end, front end, point of sale, payroll, ERP, and workforce management. They don’t have a dedicated person to set up the new software or an IT team.

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The Complete Guide to SaaS Pricing Strategy

Tom Tunguz

Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale. Penetration pricing leads to land-and-expand sales tactics. Salesforce sells CRM seats based on an aggregate ROI of increased sales productivity for example.

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24 Best Ecommerce Quotes for Digital Sellers

FastSpring

But as a digital seller and online business owner, sometimes you need a quote that gives you more than warm, fuzzy feelings. To help get your head back in the game, here are some of our favorite ecommerce quotes from the best in the biz. I really like the way he thinks about the customer experience. Online Marketing.

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5 Interesting Learnings from Toast at $500m in ARR, and a $3B Total Run Rate

SaaStr

Was $8 billion in secondary sale in November. Last April, the company slashed half its workforce as restaurant sales dropped 80% [link]. It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today. Mediocre margins in payments.

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How to use landing page sales funnels to convert more visitors

Unbounce

/ Landing page optimization How to use landing page sales funnels to convert more visitors By Josh Gallant. A landing page funnel guides potential customers through your sales process. It’s a series of steps designed to convert visitors into leads and eventually into paying customers. Updated on January 6, 2025.

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5 Lessons Learned When Scaling Product-Led Growth and Sales Motions Beyond $100M with Cloudinary VP of Developer Experience Sanjay Sarathy

SaaStr

Cloudinary VP of Developer Experience Sanjay Sarathy shares his journey to more than $100M and the lessons he learned along the way for building a PLG motion and an Enterprise sales motion. They didn’t initially envision being a large Enterprise sales organization. Let’s first start with how Cloudinary came to be.

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams.