Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 100

Outsourced Development Payment Services Payment Solutions Retention 100

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. Want to see more content like this?

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

FastSpring

NOVEMBER 9, 2023

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Attempting to initiate partial refunds in the platform with these payment methods will result in an error. Tax refunds.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

User Pilot

APRIL 29, 2024

Customer lifecycle segmentation separates customers according to their stage in the customer journey. Userpilot is a product growth platform with advanced segmentation features. You can segment your customers based on their feedback responses as well as in-app behavior. Do you use integrations with our product?

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

User Pilot

AUGUST 29, 2021

In case it isn’t, you can check out our other in-depth comparisons to determine the best solution for your use case and business! If data integration is one of your top priorities, you should choose Mixpanel over Amplitude. Heap tells you all about what a customer is doing within your product.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Payment Services 98

ChurnZero

MARCH 22, 2022

Reducing customer friction points means minimizing effort for your customers and, in the long run, maximizing revenue for you. Identifying customer friction points. As your customer comes closer to completing a purchase, the fewer hurdles, the better. Also, think about offering multiple payment options.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Technical Review 98

Subscription Flow

NOVEMBER 13, 2023

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. Less tech-savvy business owners transitioning from legacy systems may want guided onboarding rather than self-service.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52

ChurnZero

MARCH 22, 2022

Reducing customer friction points means minimizing effort for your customers and, in the long run, maximizing revenue for you. Identifying customer friction points Friction can occur at various points throughout the customer journey. Also, think about offering multiple payment options.

Payment Methods 52

Payment Methods Payment Services Payment Solutions Technical Review 52

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

AUGUST 29, 2022

They have also invested heavily in creating high-quality original content such as House of Cards and Orange is the New Black — all of which are available for streaming instantly through their platform. Use data to drive your free trial process. Be customer-centric. Like what you are reading? Sign up for our newsletter.

SaaS Payments 10

SaaS Payments Payment Services Scale Business 10

FastSpring

JANUARY 19, 2023

NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. When NitroPack was first getting started, they used PayPal to accept and process payments. “It

Merchant Services 147

Merchant Services Payment Services Payments Payment Features 147

SaaStr

MARCH 13, 2020

Why does Harry believe investing in customer success is far more important than customer acquisition? * So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. But really our target customer is any B2B SaaS company of all shapes and size.

SaaS Payments 251

SaaS Payments Payment Methods Finance Payments 251

FastSpring

OCTOBER 23, 2024

Because of these developments, mobile game companies are investigating more options for monetizing their games than just the App Store or Play Store. So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge?

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

How To Buy Saas

MARCH 3, 2025

And with the rise of industry-specific platforms (vertical SaaS) tailored to niche needs, one-size-fits-all software is quickly becoming a thing of the past. Staying ahead of these trends isnt just a techie obsession its the key to keeping your business competitive and scalable in a fast-paced market. Sounds like a dream, right?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52