FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Now that was something you found online and bought in person. They have a lot of that going on.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we delve into just that. That’s Account Updater,” says Andy.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. Bigger companies acquire SaaS products with a large customer base to improve the other assets in their portfolio. An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

ChurnZero

JANUARY 18, 2024

SaaS enables customers to trade the large capital expenditures associated with traditional enterprise software for smaller operating expenses: a lower cost of entry, and minimal IT infrastructure to manage. If a customer churns before the payback period is met, it’s a financial net loss. However, that benefit comes with risks.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

User Pilot

JULY 28, 2024

Here are some key practices to help you excel as a retention specialist: Prioritize relationships over transactions Become a trusted advisor Embrace a customer-centric mindset Act as a customer advocate Underpromise and overdeliver Looking into tools for retention specialists? Book a demo to see it in action!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

Sixteen Ventures

DECEMBER 31, 2019

In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) and we’re getting some great reviews, which is awesome. Customer Success Frequently Asked Questions (FAQs). Functional Support.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

FastSpring

APRIL 30, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Payment Features 158

Payment Features Subscription Payments Payment Solutions 158