User Pilot

AUGUST 30, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

AUGUST 28, 2024

Coordinate Cross-Functional Teams : Ensure seamless communication and collaboration between development, marketing, sales, and customer support teams. Manage Customer Feedback : Gather and incorporate feedback from users to refine the product.

Scale 52

Scale Leadership Healthcare Trends 52

User Pilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

SaaStr

AUGUST 22, 2019

This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. And support is often a critical opponent for retention. So again, think about how do I provide different types of support for the different types of customer experiences. Fairly easy.

Scale 142

Scale Scaling Engagement Development 142

User Pilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products, playing a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives. Let’s dive in!

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

AUGUST 25, 2024

Coordinate Cross-Functional Teams : Ensure seamless communication and collaboration between development, marketing, sales, and customer support teams. Manage Customer Feedback : Gather and incorporate feedback from users to refine the product.

Scale 52

Scale Leadership Education Interviewing 52

User Pilot

JUNE 30, 2024

Regularly plan and coordinate sprints, closely collaborating with customers and the development team to prioritize requirements based on customer needs and resources utilized. Work with cross-functional teams, including customer support , design, and marketing, to ensure everyone is on the same page for a smooth release.

VP of Engineering 52

VP of Engineering Technical Review Data Analysis Education 52

User Pilot

AUGUST 19, 2024

To advance, demonstrate your leadership abilities, strengthen your relationships with development and design teams, and contribute meaningfully to broader product strategy discussions within the company. Project management : Skill in managing tasks, timelines, and priorities, especially within agile development frameworks.

Market Research 52

Market Research Interviewing Onboarding Trends 52

User Pilot

JUNE 17, 2024

At least 8 to 10 of those years should be in leadership or managerial roles, along with a Master’s degree as well, more often than not. Regularly plan and coordinate sprints, closely collaborating with customers and the development team to prioritize requirements based on customer needs and resources utilized.

VP of Engineering 52

VP of Engineering Technical Review compliance Engineering 52

Valuize Consulting

JULY 15, 2021

Connecting Customer Success Strategy With Technology. Product Owners are at the center of software development in leading agile software companies. Q: What is the role of a Product Owner in the context of Customer Success Operations? “One

Technology 52

Technology Customer Success Interviewing Scale 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat.

Cloud 113

Cloud Scale AWS Machine Learning 113

Point Nine Land

OCTOBER 22, 2019

Jack had a background in software development and Rian was working as an IT manager at Gowling, Canada’s largest law firm. Up until this point, Jack and Rian had been dividing up all the tasks between them, including software development, sales, and customer service. Now they needed money to start hiring people.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Point Nine Land

APRIL 21, 2021

How to efficiently collect feedback from customer-facing teams? As your company grows, the customer facing teams (sales, customer support, customer success,…) are growing and the number of questions flowing to the product teams is growing: Is it possible to do this? How is it working? When are we going to do that?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SmartKarrot

APRIL 13, 2020

Being one of the world’s top 10 SaaS companies, their products support tens of millions of daily users worldwide. Customer Support. Act-on proves how a sophisticated marketing tool can grow up to be a first-choice marketing automation software for medium-sized businesses. Salesforce.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

MARCH 18, 2021

Apply here: [link] Role: Director of Customer Success – Life Sciences Location: Remote, Mountain View, CA Organization: Egnyte As a Director of Customer Success, you will engage with Egnyte’s Life Sciences Customers. Develop relationships with executives at the highest priority accounts.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

SmartKarrot

JUNE 14, 2021

Run weekly reports to ensure Customer accounts are distributed appropriately. Coordinate projects between Customer Support Department, Account Management, and other departments within organization to manage the time of the Customer Success Managers team members. Run weekly reports to watch utilization trends.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Finance 10

SmartKarrot

AUGUST 5, 2021

Ops brings a more technical perspective to product delivery, focusing on Lean methodologies or Agile software development practices. Through its early involvement in the development process, Ops ensures high-quality products are delivered ahead of market demand. Like what you are reading?

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

User Pilot

FEBRUARY 12, 2025

Reviewing customer support activity. To identify recurring problems in support tickets, chat logs, and email threads. software development) to identify causal factors of a specific problem. A report like this wont only make it easier to get buy-in from leadership if you need it.

Technical Review 59

Technical Review Software Review Churn SaaS 59

SaaStr

NOVEMBER 15, 2019

Sid Sijbrandi , Founder & CEO @ Gitlab, a single application for the entire software development lifecycle. Dylan Serota: So, there’s a lot from overall market selection, but from a team standpoint, there’s no question that you need strong initial leadership for that team to be successful. How easy is travel?

Education 125

Education Sales Hiring Technical Review Underperforming Technical Team 125

SaaStr

JANUARY 30, 2025

Abbas Haider Ali : GitHub’s Customer Success Visionary As VP of Customer Success at GitHub, Abbas Haider Ali has been instrumental in transforming how technology companies approach customer engagement.

Technical Review 270

Technical Review Customer Success Scale Software Review 270