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The ultimate customer support tech stack for 2022

Intercom, Inc.

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

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What is a Payment Processing System and How Does It Work?

Stax

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. Youll be locking out a significant customer segment with high purchasing power to propel your business forward. trillion in value.

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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Contact sales 2.

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

Great e-commerce experiences for customers are built on speedy responses, instantaneous gratification, and convenience – this is no easy feat to provide. This is where having the right tech stack comes into play. This is the fastest way for your customers to self-serve and check the status of their orders.

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Best POS Systems

Neil Patel

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. Our team has done the heavy lifting of reviewing dozens of POS systems in the market.

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Best Content Management Systems

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. A content management system—CMS for short—gives you the ability to publish content on the Internet. There are tons of different content management systems available on the market today.

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What is the Best Payment Gateway for My SaaS or ISV?

USIO

Choosing the right payment gateway is a crucial decision for any SaaS (Software as a Service) business or ISV. With so many options available, it can be overwhelming to decide which payment gateway best suits your needs. Also, ensure the organization owns and operates its technology in-house.