Remove Cybersecurity Remove Innovation Remove Interviewing Remove Operational efficiency.
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SaaStr Podcast for the Week with Automation Anywhere and Algolia — January 17, 2020

SaaStr

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Below, we’ve shared the transcript of Harry’s interview with Yousuf. It’s not based on cybersecurity solutions.

CTO Hire 133
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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. In the B2B SaaS context, these needs normally revolve around solving particular business problems, improving operational efficiency, or gaining a competitive advantage.