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Metrics and analysis of customer and the product lifecycles is fundamental to growth decision-making in a SaaS company. The CPO integrates the functions which once might have been led by a Chief Operating Officer and Chief Financial Officer, with a stronger focus on performance-related reporting and dataanalysis.
At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, I’m ChiefTechnologyOfficer, and years ago I was volunteered by my co-founder to work on culture.
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