User Pilot

OCTOBER 30, 2023

TL;DR The data maturity model evaluates how well a business leverages the organization’s data across different stages of the decision-making process. Internal culture, data quality, analysis tools, usage strategies, analysis methods, team skills, and strong leadership all impact the data maturity of an organization.

Data 105

Data Underperforming Technical Team Government Scale 105

Intercom, Inc.

OCTOBER 29, 2019

For example, our Product team could decide to build a data export API after learning our fastest growing segment exports their conversation data far more often than other segments ( you can already do this in Intercom ??). Leadership: Create a shared language for product, engineering, and go-to-market to describe customers.

Business 184

Business B2C Scale Headcount 184

User Pilot

JULY 16, 2024

To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Data analysis : Data-driven decision-making is fundamental in modern product management.

Management 111

Management Engineering Data Analysis Software Development 111

User Pilot

JULY 25, 2024

In the SaaS industry, a CX Designer uses user research , data analysis , and design thinking to improve user interfaces, streamline onboarding processes, and ensure ongoing customer satisfaction. Enhance leadership skills, contribute to creating design systems, and build strong relationships with other departments.

Data Analysis 81

Data Analysis Leadership User Experience Trends 81

User Pilot

JULY 25, 2024

You’ll leverage data analytics to identify churn patterns, design targeted retention programs, and collaborate with other departments to optimize the customer journey. Expertise in customer data analysis, program development, and strategic thinking is key. What is the role of a retention officer?

Retention 95

Retention Management Customer Lifetime Value Telecommunications 95

Sales Hacker

APRIL 21, 2021

What about using data analysis to create sales strategies? The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. Half of the meeting is spent validating data across three different team reports. Not the breaking things part, the curiosity part.).

Scale 117

Scale Sales Recruiting Technical Review Technical Advisors 117

User Pilot

JANUARY 14, 2024

The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business. Finally, a degree in data analysis or statistics could be truly beneficial as PMs need to be able to analyze performance data and make data-driven decisions.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Buffer Resources

NOVEMBER 28, 2023

The results Now, I need to share one thing about me: my data analysis skills aren’t the strongest. Upfront analysis of content performance Here are the results of the AI-generated content from November 6th to 12th, 2023. Here are the results. So I’ve had to turn to AI at this stage of the experiment as well.

AI 135

AI Social Media ChatGPT Engagement 135

User Pilot

SEPTEMBER 14, 2023

Irrespective of the type, all product managers must have some common key skills, like strategic thinking, leadership, and customer empathy. Product Lead – a senior role that combines leadership and product expertise, guiding teams to align product development with business objectives.

Management 105

Management AI Leadership SaaS 105

User Pilot

JUNE 25, 2023

Product Leadership presents insights on effective product leadership and team-building. It covers the basics of data analysis, key product metrics, and best practices for using analytics to improve product performance and customer satisfaction. The fundamentals of product analytics and data-driven decision-making.

Management 98

Management Technical Review Leadership Innovation 98

User Pilot

JULY 13, 2022

The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. Product Plan blog offers insights into a full spectrum of product management topics like leadership, product discovery , and data analysis. Product Collective.

Technical Review 98

Technical Review Management Leadership Systems Review 98

Neil Patel

DECEMBER 1, 2020

Although data visualization tools don’t break down into completely neat tiers, there are definitely recognizable categories. I’ll start out with the lightweight tools and work up to the best business intelligence software , capable of handling the most complicated data analysis. Simple Charts and Graphs. Infographics.

Data 141

Data Software Review Scale Sales Hiring 141

User Pilot

NOVEMBER 20, 2023

However, you need the right mix of technical and leadership skills. A strong understanding of software development, system architecture, data analysis , and product design principles is absolutely vital for their role. This requires excellent technical knowledge and experience, as well as general leadership skills.

Management 105

Management Software Development Engineering Market Research 105

Sales Hacker

JANUARY 23, 2018

New SaaS Sales & Education Partner Directory: A Platform for Unbiased Sales Thought Leadership. It’s exciting, as we aim to be a platform that allows SaaS brands to build targeted thought-leadership to new audiences. When vendors partner with us, we only care about enabling them to showcase their unique thought-leadership.

Sales Recruiting 108

Sales Recruiting Scale Sales Hiring Sales 108

User Pilot

JULY 20, 2024

Supplement your education with courses in user experience (UX) design , research methodologies, and data analysis. Lead Experience Strategist/UX Director : Senior leadership position overseeing the entire UX strategy and team. Experience strategists can utilize a range of tools to enhance their work.

Scale 94

Scale User Experience Data Analysis Education 94

30 Day Leadership

AUGUST 23, 2022

Find out the power of saying yes and taking more risks as a leader in this episode of the B2B Leadership Podcast. 1:30 - Simplified data analysis - David provides a use case example that data.world focuses on. 1:30 - Simplified data analysis - David provides a use case example that data.world focuses on.

Leadership 52

Leadership Data Analysis B2B Development 52

30 Day Leadership

AUGUST 23, 2022

Find out the power of saying yes and taking more risks as a leader in this episode of the B2B Leadership Podcast. 1:30 - Simplified data analysis - David provides a use case example that data.world focuses on. 1:30 - Simplified data analysis - David provides a use case example that data.world focuses on.

Leadership 52

Leadership Data Analysis B2B Development 52

Panintelligence

JUNE 7, 2024

And the leadership needs to live by those cultural values. That they only want simple data insights. Actually – your customers probably want a more sophisticated level of data analysis. So, invest time in ensuring people are informed correctly and in a timely fashion. Also – live by your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

User Pilot

AUGUST 16, 2023

What’s more, data visualization tools allow them to communicate ideas clearly with stakeholders that may not be involved in product development directly, like senior leadership. What are the challenges of data democratization?

Data 98

Data Technical Review Government Data Analysis 98

User Pilot

JULY 17, 2023

Some companies prefer to organize their teams around product managers with specialist skills , like growth or data analysis. Navigating the corporate landscape to secure the leadership’s buy-in and resources is a big part of their job. Ability to iterate fast on customer feedback or data insights.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

User Pilot

AUGUST 20, 2024

Despite Amplitude’s leadership argument about why they didn’t build an autocapture feature in the past, they did release an Amplitude autocapture feature recently. But how comprehensive is the data it captures for product analytics ? These features enable deep data analysis, allowing you to perform deep retroactive analysis.

Technical Review 105

Technical Review Software Review Scale Mobile 105

User Pilot

AUGUST 25, 2024

Certifications in customer experience or data analysis can also enhance your qualifications. Some essential tools include Userpilot for user onboarding , Zendesk for customer support, Google Analytics for website analytics, and Tableau for data visualization. How to become a customer experience analyst?

Software Review 52

Software Review Data Analysis Technical Review Customer Support 52

Stax

JANUARY 28, 2025

Data analytics: the provider must offer extensive data analysis tools and features to help you track transaction data in real-time, and gain valuable insights that can help you improve customer experience, marketing strategies, and other business offerings.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

OpenView Labs

JULY 6, 2021

Those that may be more pain expressions like “improve, increase,” should offer CTAs leading to great thought leadership pieces, or an ebook on the topic. They also have a case study linked further down the page that explains how one of their customers used relationship marketing data to drive their ABM program. .

Content Marketing 95

Content Marketing Revenue Strategy Marketing 95

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Leadership skills. The team and the organization will look to each product manager as an inspirational figure who can drive the team forward. Strategic thinking.

Management 105

Management Marketplace as a Service Interviewing Product Marketing 105

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

Sales Hacker

MARCH 1, 2024

This might look like: Community events Campaigns and activations Newsletters Podcasts Thought leadership and other blog content Establish your brand as a valuable, trusted resource that aligns with your product, and encourages your community to follow along by subscribing directly to your content channels.

VP of Engineering 94

VP of Engineering Scale SaaS AI Search 94

User Pilot

AUGUST 19, 2024

Progressing in this role involves honing your data analysis skills, deepening your understanding of customer success strategies , and taking on more responsibility in shaping customer success initiatives. Familiarize yourself with key customer success tools and platforms and develop strong data analysis skills using tools.

Customer Success 52

Customer Success Data Analysis Churn Trends 52

User Pilot

JULY 20, 2024

Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart. You’ll leverage data analytics to identify churn patterns, design targeted retention programs, and collaborate with other departments to optimize the customer journey.

Retention 52

Retention Management Scale Data Analysis 52

User Pilot

JUNE 27, 2024

Senior Customer Success Manager (CSM) (4-6 years) : Senior CSMs take on a leadership role within the CI team. Customer Insights Manager (6+ years) : This role focuses on analyzing customer data to extract actionable insights. You’ll need strong analytical skills and experience with data analysis tools.

Management 52

Management Data Analysis Social Media Market Research 52

ChurnZero

FEBRUARY 5, 2021

Here’s the short and the long of it: if you’re a Customer Success leader who is looking for consolidated business, product, and customer data, then you can probably piggyback on the Business Intelligence (BI) tool your SaaS company already uses – and this will likely be heavily suggested (or even mandated) by your CEO or other C-suite leaders.

Customer Success 96

Customer Success Scale Technical Review Software Review 96

Buffer Resources

APRIL 24, 2024

This requires skills in data analysis, A/B testing, and campaign management. Short-term vs. long-term goals Organic social media typically focuses on long-term objectives, such as building brand awareness, fostering community engagement, and establishing thought leadership.

Social Media 127

Social Media Strategy Scale Branding 127

User Pilot

AUGUST 30, 2024

Progressing in this role involves honing your data analysis skills, deepening your understanding of customer success strategies , and taking on more responsibility in shaping customer success initiatives. Building strong analytical and communication skills is essential. How much do customer success analysts make in the US?

Customer Success 52

Customer Success Data Analysis Churn Trends 52

User Pilot

JUNE 18, 2024

Becoming a product owner means exploring several diverse fields, from leadership and teamwork to the technical side of things, like Agile and Scrum projects. These tools don’t just relate to product management but instead cover a wide variety of skills, from task collaboration to making data analysis easier.

Data Analysis 52

Data Analysis User Experience Leadership Engagement 52

User Pilot

JULY 24, 2024

To excel, leverage resources like books (e.g., “Data Analytics Made Accessible”), webinars (Userpilot, BrightTALK), blogs (Userpilot Blog, Mode Analytics), podcasts (The Data Chief Podcast), and certifications (Certified Analytics Professional (CAP), Microsoft Certified: Power BI Data Analyst Associate).

Artificial Intelligence 52

Artificial Intelligence Business Sales Recruiting Data Analysis 52

User Pilot

MARCH 24, 2025

She optimized product usability through data analysis and user feedback. BI Developer A2 Consulting Group (20212022): Aleksandra designed and developed business intelligence applications using Power BI and Qlik, creating interactive dashboards and data-driven insights. How can Artem benefit your company?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

User Pilot

AUGUST 30, 2024

Progressing in this role involves honing your data analysis skills, deepening your understanding of customer success strategies , and taking on more responsibility in shaping customer success initiatives. Familiarize yourself with key customer success tools and platforms and develop strong data analysis skills using tools.

Customer Success 52

Customer Success Data Analysis Churn Trends 52